Ricks Cleaners

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Name: D***** B********
Date: 2023-11-21 19:47:05
Rating: 5
Comment: Great job dry cleaning coats and comforters. Valerie provided me with Outstanding Customer Service! I highly recommend this location!!

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Name: W**** R******
Date: 2023-11-19 00:15:40
Rating: 5
Comment: It was fantastic I love coming in to Ricks nice people treat you well talk to you pleasant place to be you have a great staff do not change anything

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Name: M***** F******
Date: 2023-11-13 19:39:09
Rating: 4
Comment: Extremely friendly staff and great location for my neighborhood. My items were ready when promised.

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Name: L**** M*******
Date: 2023-11-13 18:30:15
Rating: 5
Comment: My Sons and Husbands black suits were dry cleaned and it looked amazing! Thank you Rick Cleaners!

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Name: A***** B*******
Date: 2023-11-06 23:56:54
Rating: 5
Comment: Timely service and I am totally satisfied with staying removal and dry cleaning

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Name: D***** R****
Date: 2023-11-05 19:56:30
Rating: 5
Comment: Awesome on handling my jacket. It is like having a new jacket.

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Name: D***** R********
Date: 2023-11-05 14:59:34
Rating: 5
Comment: Affordable prices and good quality work.

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Name: O*** W*******
Date: 2023-10-28 18:49:57
Rating: 5
Comment: Excellent customer service.

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Name: J******* T***********
Date: 2023-10-25 18:26:03
Rating: 5
Comment: My clothes always look great 👍

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Name: T*** O********
Date: 2023-10-24 15:49:11
Rating: 5
Comment: My name is Tony Ontiveros..I have been looking for a cleaners to do my clothes..l moved from Hutto to Austin..I must say yall did an amazing job on my clothes..and to add a little something your store staff are so professional in helping me out..Thanks guys and I will tell my friends about an amazing cleaners...have a great day..

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Name: L***** B**********
Date: 2023-10-23 22:18:09
Rating: 4
Comment: Thanks for reminder,Wednesday pick up. Be there,if its not raining. Good service Ricks,go check them out. Sincerely

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Name: B**** V** A*****
Date: 2023-10-23 19:27:22
Rating: 5
Comment: Ricks is so solid. I love them and trust them with all my cleaning needs!

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Name: C**** F*****
Date: 2023-10-23 19:02:50
Rating: 5
Comment: Had a suit cleaned for my husband for a funeral. I neededi t back on time and they had it on time. Great Job

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Name: P***** J******
Date: 2023-10-20 00:23:51
Rating: 5
Comment: Service with a smile goes a long way Im a satisfied customer l will use them again!

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Name: B****** M*****
Date: 2023-10-17 00:46:09
Rating: 5
Comment: Our neighborhood cleaners - Ricks Cleaners - is known to take exquisite care of special garments and pay the same attention to items we use on a daily basis. Customers are given equal attention with smiles and efficiency and friendly greetings.

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Name: W****** O******
Date: 2023-10-11 14:56:34
Rating: 5
Comment: Product is always prepared on time and presented To the customer. with thanks and a smile.

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Name: K***** H***
Date: 2023-10-04 05:56:09
Rating: 5
Comment: They were very professional

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Name: K*** J******
Date: 2023-10-03 15:05:22
Rating: 5
Comment: Our go to dry cleaners!Weve been using Ricks for several years now and they do not dissapoint; they do a great job with our needs from uniforms,special care fabrics, and formals.They do a great job and turn around time is good.

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Name: L******
Date: 2023-10-02 20:53:20
Rating: 5
Comment: Friendly, professional and my dress was perfect.

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Name: G******* S******
Date: 2023-09-26 21:58:52
Rating: 5
Comment: Very attentive customer service, very good quality of work and on time service.

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Name: L**** J****** S*
Date: 2023-09-23 23:39:52
Rating: 5
Comment: Ricks have the know how

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Name: F******** W******
Date: 2023-09-21 17:59:36
Rating: 4
Comment: I use Ricks cleaners for about 3 1/2 years cause of Ricks convenance and location-thanks ricks

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Name: J**** A*******
Date: 2023-09-16 06:05:43
Rating: 5
Comment: Thank you!

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Name: B****** B*****
Date: 2023-09-14 02:23:23
Rating: 5
Comment: I’ve been coming here since 2016 and never had a bad experience. The staff is friendly and thoughtful, and I’ve never had a lost or damaged item. I went to a “green” place just once and came back to Ricks. I’ll continue to be a loyal and appreciative customer for the foreseeable future.

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Name: T** S*****
Date: 2023-09-07 21:19:03
Rating: 5
Comment: Good service 👍

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Name: t***** d*****
Date: 2023-09-07 17:43:24
Rating: 5
Comment: I got my before promised date and to order, Ive been using the for decades now!!!

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Name: m e*******
Date: 2023-09-01 12:40:22
Rating: 5
Comment: Customer Service-Friendly Representatives

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Name: S**** R** J**** W****
Date: 2023-08-26 14:19:59
Rating: 4
Comment: Really wish the text updates would re-continue!!! Otherwise great service!!!

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Name: C*** H*****
Date: 2023-08-25 17:41:43
Rating: 5
Comment: Great work! The stagg

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Name: G****** S****
Date: 2023-08-17 17:37:38
Rating: 5
Comment: Excellent service! Attentive and knowledgeable staff. I was recommended the proper way to take care of my clothes.

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Name: r***** g******
Date: 2023-08-15 03:07:33
Rating: 5
Comment: Keep up the good work

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Name: C**** B****
Date: 2023-08-10 16:55:28
Rating: 5
Comment: Always easy great staff and friendly.

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Name: E****** G*****
Date: 2023-08-08 18:52:18
Rating: 5
Comment: We dont always dry clean, but when we do, we go to Ricks.

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Name: R**** O****
Date: 2023-08-04 16:54:47
Rating: 5
Comment: Very efficient looks perfect. I would recommend it. Sorry.

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Name: P******* B****
Date: 2023-07-28 16:43:24
Rating: 5
Comment: Always great service

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Name: S***** C**
Date: 2023-07-23 21:19:23
Rating: 5
Comment: Fast, friendly and inexpensive! Did a great job! Will definitely use again!

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Name: V***** S*******
Date: 2023-07-20 18:59:31
Rating: 5
Comment: Customer service was great, price was fair. I will refer and return!

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Name: L** W***********
Date: 2023-07-17 20:32:53
Rating: 5
Comment: Great staffFast servicesCourtesy A+Clean storeGreat with Social distance practices

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Name: M****** W*****
Date: 2023-07-17 17:21:26
Rating: 5
Comment: Been with this company many years.

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Name: C********** M****
Date: 2023-06-26 18:28:02
Rating: 4
Comment: Pricing is more expensive so I don’t go as often.

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Name: k**** w****
Date: 2023-06-12 17:23:44
Rating: 5
Comment: Always very professional. My clothes are always ready on time I have been a customer for at least twelve years.

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Name: O***** R********
Date: 2023-05-26 16:53:05
Rating: 5
Comment: Cashier was courteous and informative.

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Name: J******** M*****
Date: 2023-05-19 18:58:50
Rating: 5
Comment: Great Service!

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Name: E******* O******
Date: 2023-05-19 00:32:45
Rating: 5
Comment: Ricks has been my go to place since I moved to Austin. They do a good job. The only downside is they want full payment when you drop off.

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Name: S******* M****
Date: 2023-05-15 23:11:14
Rating: 5
Comment: Very excellent in cleaning. So sweet. Well done

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Name: W****** F****
Date: 2023-05-08 18:16:06
Rating: 5
Comment: Ricks Cleaners does very good work,The best place to take your dry cleaning & some chang back🤗

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Name: E***** B******
Date: 2023-05-07 23:32:29
Rating: 5
Comment: Great experience in and out everytime..good customer service.

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Name: g*** w*******
Date: 2023-05-04 16:59:45
Rating: 5
Comment: The team members are polite

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Name: D***** M****
Date: 2023-05-04 16:54:21
Rating: 5
Comment: I’ve used Rick’s Cleaners exclusively since 1992. Their prices are competitive, the service is fast and the staff efficient.

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Name: P***** M*******
Date: 2023-04-13 19:06:29
Rating: 5
Comment: Been using Ricks Cleaners for many years. MANY YEARS...

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Name: N***** K******
Date: 2023-04-13 18:45:00
Rating: 5
Comment: Cynthia was an absolute life saver today. I called 10 places to have someone take my measurements and no one would do it. I called and she said she could do it. I had to get sized NINE different ways and she did it all with no complaints. So helpful and truly made my day. Give this woman a raise

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Name: D**** B****
Date: 2023-04-08 16:02:45
Rating: 5
Comment: Prices are great. Never any issues.

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Name: L**** H*****
Date: 2023-02-17 23:09:01
Rating: 5
Comment: Lost comforter in ice storm, but assured us they would find it. They lost power and had to manually make tickets. What a nightmare for them. They located the comforter quickly and notified us. Thanks for responding so quickly. We have used Rick’s for 5 years now. We keep coming back!!!!

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Name: B**** P****
Date: 2023-02-11 20:40:41
Rating: 5
Comment: Good service done right

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Name: A** C*******
Date: 2023-01-21 17:39:54
Rating: 4
Comment: My dry cleaning came out ok. One pair of pants came back wrinkled. They prices are reasonable.

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Name: P***** L***
Date: 2023-01-20 17:47:46
Rating: 5
Comment: This is not my first time using this Ricks dry cleaners its the best dry cleaners in Austin TX nice service and reasonable price

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Name: M**** V*********
Date: 2023-01-12 17:51:04
Rating: 5
Comment: I go to RICKS CLEANERS simply because they do a good job on my clothes.

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Name: T***** O******
Date: 2022-12-20 18:34:58
Rating: 4
Comment: Each time I have used repair service, I have had to send it back to be redone.

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Name: S**** W*****
Date: 2022-12-13 17:32:53
Rating: 5
Comment: Affordable prices and friendly staff.

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Name: A********* W*****
Date: 2022-12-04 13:00:02
Rating: 5
Comment: Good. No problem!

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Name: G***** V******
Date: 2022-11-23 00:44:49
Rating: 5
Comment: Good job

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Name: J*** T*******
Date: 2022-11-18 19:20:00
Rating: 5
Comment: Very courteous and professional customer service.

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Name: P****** J********
Date: 2022-11-08 19:46:35
Rating: 5
Comment: Pleasant and fast. Good work

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Name: K*** O****
Date: 2022-11-08 17:40:06
Rating: 5
Comment: I highly recommend this location!! I had a dress express pressed and missed the time for pickup for a wedding on a Sunday. It was an EMERGENCY and they didnt have to but they made it so that I could get my dress which was super important for my role as MOH! Thank you, thank you, thank you for your customer service and going above and beyond!!

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Name: O*** R*****
Date: 2022-11-08 17:39:36
Rating: 5
Comment: Was given a date and they sent a text a lot earlier.. fast service and excellent

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Name: P*** K********
Date: 2022-11-05 22:55:46
Rating: 5
Comment: Quick quality service, great prices, and smiling service. Never disappointed at Rick’s.

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Name: T**** O*****
Date: 2022-10-31 21:18:36
Rating: 5
Comment: Thanks again

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Name: T***** J****
Date: 2022-10-20 02:17:17
Rating: 5
Comment: Great customer service. Dry cleaning was excellent!

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Name: B*** C******
Date: 2022-10-10 19:33:40
Rating: 5
Comment: Im happy to have a friendly, customer service oriented cleaners that delivers a consistently good product in my neighborhood.

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Name: L****** R****
Date: 2022-10-08 17:10:07
Rating: 5
Comment: My shirts were ready on time.

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Name: l****** b****
Date: 2022-10-04 17:43:31
Rating: 4
Comment: They are ok. I lost a belt on one occasion and a pair of jeans on another. Quick turnaround time.

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Name: R****** R*******
Date: 2022-09-29 17:35:22
Rating: 5
Comment: I was greeted with a smile when I walked in

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Name: D***** H******
Date: 2022-09-21 15:00:50
Rating: 5
Comment: Quick in and out, good service, always satisfied

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Name: L***** M****
Date: 2022-09-20 00:27:11
Rating: 5
Comment: *edit* - the owner Ian called and followed up to make sure I could bring the duvet back to get the buttons fixed. He was very nice and turned around a sour situation. I’ll continue to use them thanks to the great customer service.Brought our duvet cover here and they broke one of the buttons and didnt say anything.

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Name: m**** R********
Date: 2022-09-14 19:50:43
Rating: 5
Comment: They did a good job.

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Name: G*** A********
Date: 2022-09-13 16:49:38
Rating: 5
Comment: I have my clothes cleaned there monthly. And I have been very happy with the service there.

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Name: G***** B******
Date: 2022-06-30 16:34:11
Rating: 5
Comment: Ive used Ricks Cleaners for years and theyve never disappointed me.

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Name: B******** H********
Date: 2022-06-22 02:45:18
Rating: 5
Comment: Dry cleaned pantsDid a great job

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Name: M******* Y**********
Date: 2022-05-27 21:35:57
Rating: 5
Comment: Great service and the best prices. I highly recommend!

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Name: P**** R
Date: 2022-05-06 20:33:49
Rating: 5
Comment: Staff was friendly and prices are reasonable. I will be returning for services.

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Name: M*** V****
Date: 2022-05-04 21:39:08
Rating: 5
Comment: Dry cleaning 5 shirts, on time as they said they would be. No lines, timely. Recommend.

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Name: L**** K****
Date: 2022-04-26 11:25:17
Rating: 5
Comment: My go to dry cleanerQuick reliable and i trust them with my Indian clothes! Ty

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Name: C**** M*****
Date: 2022-03-25 02:51:29
Rating: 5
Comment: Ive been using Ricks since the days when it was a 99 cent cleaner. Consistently good service at a fair price.

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Name: M******* K*** T** H*** o* E*** A*****
Date: 2022-03-17 13:19:26
Rating: 5
Comment: The drycleaning was great. I only use Ricks.

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Name: J**** B*****
Date: 2022-03-06 01:12:10
Rating: 5
Comment: My experience was excellent 🤠 Thanks

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Name: K**** C******
Date: 2022-03-03 13:47:27
Rating: 4
Comment: Very good service at an affordable price, I have used them for years, they text you when you order is ready, they are always ahead of schedule.

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Name: B******* M******
Date: 2022-01-19 07:46:04
Rating: 5
Comment: They are swift and complete with their service. I will always take them my business.

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Name: R***** P*****
Date: 2022-01-01 15:37:41
Rating: 4
Comment: Concerned that part of me pick up was displaced for the second time in 6mo. Luckily they were found or brought back by another customer who may have received them by accident.

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Name: R** M*****
Date: 2021-12-30 01:29:03
Rating: 5
Comment: Rick’s is my 1st Round pick everytime. Super reliable and fast plus they are affordable for those like me that don’t use all time. You bet I’ll be back in 2022!

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Name: M**** M********
Date: 2021-12-26 16:41:49
Rating: 5
Comment: Took my UPS iniforms on Tuesday morning and expected to pick them up after 5pm as advertised. Unfortunately with my schedule I could not make it by that time. So I called and asked the earliest they would be ready. They stopped and found out that my clothes were ready. I asked if my girlfriend could pick them up. They said absolutely and she picked them up by noon. Awesome service and prompt. Definitely would recommend them. .

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Name: R******* M*******
Date: 2021-12-24 03:32:05
Rating: 5
Comment: They do a great job. The staff is friendly and helpful. Text when clothes were done. Dry cleaned my Usher shirt. Pristine.

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Name: R***** I*****
Date: 2021-12-23 00:51:27
Rating: 4
Comment: Good quality abc.,great prices.

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Name: Z*** P****
Date: 2021-12-13 23:23:42
Rating: 5
Comment: Quick in and out. Took my suit in on Friday and it was ready Monday. The suit looks great! Go visit these guys.

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Name: P**** L*******
Date: 2021-12-11 01:03:02
Rating: 5
Comment: Amazing customer service and my clothes came out perfect!

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Name: S**** L******
Date: 2021-11-24 14:56:26
Rating: 5
Comment: It’s a very straightforward business, no frills, good price, drop it off, go back and get it in a few days, done. Friendly enough, no long lines, good deal.

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Name: H**** C******
Date: 2021-11-13 21:46:20
Rating: 5
Comment: Fast and easy I would recommend anybody that thinks theyre closed on and pressed fast

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Name: C**** B****
Date: 2021-10-30 17:16:23
Rating: 5
Comment: Been my go to dry cleaner since I move into Mueller about 10 yrs ago. I now live in Pflugerville but still drive down to take my things there. Ian and the staff there are great.I do wish they were back on a consistent next day dry cleaning service since I drop off on Fridays and fly out on Monday mornings.

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Name: G H
Date: 2021-10-24 18:34:49
Rating: 4
Comment: Employees is always smiling and very helpful enjoy going there

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Name: T****** A*******
Date: 2021-10-13 19:51:58
Rating: 5
Comment: I had a great experience! Marisa assisted me and was so kind, professional, and sweet! When I went to pick up my clothes she even helped me carry them. I would definitely recommend!

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Name: S***** H***
Date: 2021-09-29 19:33:55
Rating: 5
Comment: I like coming to Ricks Cleaners I like the way they do my clothes

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Name: W*** W*******
Date: 2021-09-17 16:22:38
Rating: 5
Comment: What I love about Ricks is it is excellent quality excellent value and the employees are always so courteous ..👏👏👏

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Name: R**** G******
Date: 2021-08-22 20:44:42
Rating: 5
Comment: Appreciate the service and low prices

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Name: L* J* J*****
Date: 2021-08-21 20:55:17
Rating: 5
Comment: The best cleaners in Austin # 10 in my book Mr. Joiner& family

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Name: A** G***
Date: 2021-08-18 22:16:19
Rating: 5
Comment: Its a good place the people in the from yall should go there

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Name: J** W*******
Date: 2021-07-27 19:53:18
Rating: 5
Comment: Very good Sevice each time I use Ricks Cleaner and the best Price around town. Keep the good work up Ricks Cleaner and people.

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Name: S**** C******
Date: 2021-06-27 19:46:23
Rating: 5
Comment: Excellent staff, good hours, easy to get to, very professional. Friendly, texts you immediately when available, texts use reminders, and they don’t throw your stuff away after 30 days. One of my friends came back a year later, and they still had his stuff, clean and ready to go. If it’s not right, they’ll make it right. I like this place, 1000 times better than Jack Brown, and I don’t dislike either.

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Name: B***** M*****
Date: 2021-06-15 18:45:53
Rating: 5
Comment: Quick dry cleaning. Consistently good quality, friendly service and affordable.

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Name: S*** N****
Date: 2021-05-28 10:50:27
Rating: 5
Comment: Pretty great place! Made it possible for me to get my clothes dry cleaned same day!

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Name: J**** C*****
Date: 2021-05-11 17:45:00
Rating: 5
Comment: My clothes were washed and pressed very well.Awesome job!

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Name: A**** M******
Date: 2021-05-07 20:15:56
Rating: 4
Comment: Editing this review. 4 stars because 3 pairs of my pants were lost, but they have successfully retained myself, and others I am sure, for their customer service and diligence in correcting the issue. They were very empathetic and understanding of my situation and offered full reimbursement. Other cleaners I have used would only ever give me a refund for the cleaning itself. I will be continuing my business there and I would recommend everyone else do so as well.

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Name: C**** N********
Date: 2021-05-06 15:34:36
Rating: 5
Comment: Ive used Ricks for years and never had a bad experience. I most appreciate the reasonable prices for quality dry cleaning. Taking a thrift find for dry cleaning elsewhere would easily exceed the purchase price of the garment.

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Name: J**** B***
Date: 2021-05-04 18:18:44
Rating: 5
Comment: They serviced my dress shirts. Very professional and courteous!-😄👍

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Name: A****** b*****
Date: 2021-04-13 21:35:11
Rating: 5
Comment: I was pleased with the service that I received.and I will continue to give them my business thank you

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Name: H****** C*
Date: 2021-04-04 02:24:34
Rating: 5
Comment: In the last year theyve updated their system so that they can text you when your order is ready and easily look you up in the system to start your order. Employees are efficient when you reach the counter, so be courteous to patrons in line and have your clothes ready for them. The have good COVID protections, with employees wearing masks and barriers between them and customers.

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Name: a******* h*****
Date: 2021-03-25 02:11:47
Rating: 5
Comment: Service has always been exemplary. As a lifelong resident of Austin. Ricks cleaners has always been my go to cleaners for all my dry cleaning, stain removal and alteration needs. So glad Ricks has managed to make through the pandemic for continued service to the Austin communities.

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Name: T*** G****
Date: 2021-03-21 23:21:18
Rating: 5
Comment: Ricks Cleaners always does a fantastic job on all my dry cleaning services, they provide fast and efficient service with a great price and Im always greeted warmly

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Name: B*** V*****
Date: 2021-03-20 17:29:54
Rating: 4
Comment: Polite, and professional. I dropped off my winter coat to be cleaned,and have a loophole mended. They told me the mend would take two weeks which I mentioned I thought was long, her response was they send it off site to be done by a third party; I accepted being only $6,and they said would text me when ready. After 3 weeks, I went by to see if coat was ready,and it was . I politely mentioned I had not been contacted as they said. She confirmed my number,and said next time they would. Have yet to return, but plan to continue patronizing them.

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Name: O**********
Date: 2021-03-19 01:06:19
Rating: 5
Comment: Great shop, good customer service.

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Name: J**** M*******
Date: 2021-03-08 23:38:59
Rating: 4
Comment: Never in my life have I had a cleaners not take responsibility for their negligence. I have given them the benefit of taking the loss on multiple items. This time I refuse. Do yourself a favor and do NOT TAKE YOUR CLOTHES HERE!

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Name: V***** M*******
Date: 2021-03-03 16:46:41
Rating: 5
Comment: Positive experience always! Glad to be a 10+ year customer of Rick’s!!

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Name: G*** F******
Date: 2021-02-10 18:21:58
Rating: 5
Comment: I came to pick up my clothes and was greeted very respectfully.

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Name: B** R****
Date: 2021-02-09 19:22:24
Rating: 5
Comment: Ricks is the closest cleaners to my home. I find them very organized in the staff or exceedingly polite and pleasant to work with. Highly recommend

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Name: D**** P*****
Date: 2021-02-06 23:26:05
Rating: 5
Comment: I been having my clothes dry cleaned here for over 10 years. They have a fast turn around time, reasonable prices and my clothes always look great. They have convenient hours and friendly / professional staff.

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Name: R*** W*****
Date: 2020-09-21 20:24:55
Rating: 5
Comment: Friendly, quick and easy! Been coming here for a few yrs now.

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Name: r****** r*********
Date: 2020-06-30 03:56:30
Rating: 5
Comment: Play it again Sam the finest laundry facilities known to the East Side of ATX

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Name: C*** F****
Date: 2020-02-25 18:33:44
Rating: 5
Comment: Letty and Sandra are awesome. Great customer service and very quick!

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Name: D**** S****
Date: 2020-01-03 23:45:10
Rating: 5
Comment: I sent a brand new coat to be dry cleaned and it came back with the inside liner all tore up. Mind you this is a brand new jacket that has never been worn and was purchased for my husbands company holiday party. Ive been using Ricks for a couple of years and never had this happen to anything of mine I sent in. Ive called twice today and left messages but was told they couldnt do anything today, it would be tomorrow. My husband is going to be fuming mad when he sees his new coat. It was suppose to be dry cleaned and it looks like it went through a washer machine. Im so disappointed. Now who will I use as my Dry Cleaner? Hope and pray this will all work out.Thank you Ian for stopping by to look at the jacket. I appreciate your time and effort with this matter. You have been an awesome dry cleaners for years and Im sorry for the previous post. It was posted out of distraught and frustration. Please accept my apology and I will continue to keep coming to you. Thank you again for your help.

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Name: J******* H********
Date: 2019-08-25 19:42:43
Rating: 5
Comment: The staff is super helpful and my jeans always look great

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Name: D***** V*****
Date: 2019-07-19 23:42:15
Rating: 5
Comment: Yes, I gave them 5 stars and heres why (sorry for the long story, but thank you for reading):Ive been going to Ricks Cleaners for 2-3 years and never had an issue!Last month, I dropped off some clothes on a Wednesday and were ready for pick up on that Friday. When I went to pick up until the following week, they brought my clothes out and I checked through them (everyone should be doing this). I noticed that there were some items that were not mine and brought it to the attention of the young man helping me. I also noticed that some of my items were missing (one which was a pair of mens suit pants with huge sentimental value). He went to the back to check with no luck. He took down my information and told me that someone would call me about the missing items. A week went by and I hadnt heard anything, so I called. The same gentleman that helped me answered the phone. I mentioned that I hadnt heard about my missing items and was following up about it. He seemed to know exactly who I was and told me that the information he took down was misplaced and unfortunately nothing had been done because of it (so it was a good thing I called). He took my information down again and affirmed that it would get to someone this time.At least a few more days went by and I didnt hear back, so I decided to stop in the store. I explained the situation to a nice young lady who looked up my account. She told me that there was nothing in the system about having missing items and that essentially nothing had been done by the gentleman or anyone (again). She went to the back to check herself and came back with nothing. Then, she asked me to fill out one of the claims forms sealing the fate of potentially not getting these items back. I became emotional (thank goodness I had sunglasses on) and expressed to her how important these pants were and how important it was to find them. I filled out the form and she took it to the back with her.Lucindia (different from the young lady that helped me; not sure if shes the manager or owner) came out to explain that they would continue to look and had some questions about the items. She saw how emotional I was and consoled me a bit. I left not feeling great about the chance of getting those items back after 2 weeks had already passed. The following day, Lucindia called me to let me know that she had found a pair of pants similar to the ones I was missing. I told her that I would bring the suit jacket paired with it to see if it matched. I wasnt able to go right away and before I could make it to the store with the jacket, (a couple of days later), I received a call early in the morning that they had found ALL of my missing items! I was so happy that it brought me to tears! I went the same day to pick and sure enough, all of my missing items were there! I thanked the woman who called me to tell me that my items were found and I tirelessly thanked the staff working on the day of pick up (the gentleman that originally helped me was not present)!Again, a million thanks to the young lady who helped me out, Lucindia, Cheryl, and everyone else who aided in the search of my irreplaceable items! I will never forget it and will absolutely continue to use Ricks for all of my dry cleaning needs!

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Name: C****** G*****
Date: 2019-04-13 21:47:18
Rating: 4
Comment: The most reasonable price dry cleaners in Austin Iknow of !

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Name: C***** R****
Date: 2019-04-12 22:32:02
Rating: 5
Comment: A great place to put your clothes at Rick cleaners

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Name: V***** F*****
Date: 2018-10-24 16:43:49
Rating: 5
Comment: Courteous staff, stiff starching of jeans. A1 rating.

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Name: I**** B* S******
Date: 2017-07-14 09:17:26
Rating: 5
Comment: Great staff. Efficient servi e and fair pricing!

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Name: R*** D** E**** L****
Date: 2017-07-11 01:34:27
Rating: 4
Comment: Ricks is usually very conscientious about making certain the cleaning has been thoroughly and completely done. I have learned, however, to always check my cleaning before leaving, as there have been times when something needed to be redone, and I didnt want to make a return trip to the city from Manor. These situations have been very few and they have always made the cleaning project right.

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Name: T***** I***
Date: 2017-02-20 10:04:18
Rating: 4
Comment: Ive been using Ricks since I moved to Austin in February 2016. Ive yet to have an issue and they have reasonable prices.

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Name: R****** A*****
Date: 2016-12-24 00:52:06
Rating: 5
Comment: They do a fantastic job and reasonably priced. Sign up to receive coupons

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Name: J***** P***
Date: 2014-12-07 22:25:47
Rating: 5
Comment: I have been using this place over a year now.Staff is very friendly. Price is very good. Their services are very good as well.Even though I moved further away, I am planning to continue to use this place.

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Name: C******* C
Date: 2014-10-13 22:09:31
Rating: 4
Comment: This is the best dry cleaning pricing I have found in Austin. They always have my clothes ready to go when they say so. Staff is friendly, even early in the morning when I am dropping off.

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Name: P** G******
Date: 2013-08-01 02:09:32
Rating: 5
Comment: Very affordable and great quality service. Highly recommended