Ricks Cleaners

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Name: M**** O******
Date: 2023-10-14 22:46:09
Rating: 5
Comment: The staff at Rick’s are always friendly, helpful and fast! My clothes come out great, both washed as well as dry cleaned items.

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Name: M****** Y***
Date: 2023-10-11 00:04:24
Rating: 5
Comment: They are transparent in their pricing, friendly staff, meet deadlines for laundry pick up, and provide excellent cleaning. I wholeheartedly recommend them!

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Name: C*****
Date: 2023-09-29 23:03:49
Rating: 5
Comment: Rick’s is great. Reliable, fast, and the staff are so friendly!

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Name: J***** W***
Date: 2023-09-14 19:02:58
Rating: 5
Comment: Always prompt, high-quality and friendly! Highly recommend.

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Name: L****** G******
Date: 2023-08-25 14:55:26
Rating: 5
Comment: Great dry cleaning! Fast and good service. Highly recommend

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Name: P K S*******
Date: 2023-07-22 16:46:54
Rating: 5
Comment: Very good work. The customer service is great.

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Name: A****** B******
Date: 2023-04-27 19:53:58
Rating: 5
Comment: Great rates, quick turnaround. Happy with my experience.

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Name: K**** B****
Date: 2023-04-15 18:51:09
Rating: 5
Comment: Great customer service; always friendly

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Name: t******* b*****
Date: 2023-03-16 18:03:19
Rating: 4
Comment: Very professional, but pricey

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Name: T**** C****
Date: 2023-03-16 16:41:46
Rating: 4
Comment: Suit jacket ironing creases was not correct and messed up look of fold.Other than that price is good and fast service

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Name: r** p**
Date: 2023-03-16 16:36:59
Rating: 5
Comment: Quick and efficient! Less expensive than I thought, too

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Name: S** P*********
Date: 2022-11-25 12:28:25
Rating: 5
Comment: The people who work here are friendly and personable, along with excellent cleaning. They just cleaning a seat cover for me and nobody else could get the stain out. Thank you Ricks!!

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Name: J*** G******
Date: 2022-11-04 19:24:09
Rating: 5
Comment: Rick’s did a great job on a bedspread and a blanket!

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Name: A** S*******
Date: 2022-10-08 17:15:55
Rating: 5
Comment: They are professional, always friendly and get the job done! Always use them when I can and I’m from out of town.

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Name: P**** R******
Date: 2022-10-08 16:58:17
Rating: 5
Comment: Great place to take your dry clean

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Name: C**** N**
Date: 2022-08-07 11:52:14
Rating: 5
Comment: Low prince and did a very good job!

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Name: A***** J*******
Date: 2022-08-02 19:17:32
Rating: 5
Comment: They are literally the only people I’ll let dryclean or launder our family’s stuff. The best drycleaner I’ve used in my life! And the owners are so kind and thoughtful. Truly love Rick’s

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Name: a*** k*****
Date: 2022-07-28 16:44:54
Rating: 5
Comment: Love Ricks! Cynthia is always helpful and friendly when I go in and the sign always cracks me up. Great service at a fair price in a great location. Top notch!

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Name: L**** G*****
Date: 2022-07-20 21:48:27
Rating: 5
Comment: Fabulous!! Fast service! Stain removal! My suit looked beautiful! Thank you for the confidence boost in my interview! :)

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Name: b***** b****
Date: 2022-06-16 20:26:11
Rating: 5
Comment: The people that work there are always so nice and helpful.

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Name: L***** R***
Date: 2022-04-27 22:04:37
Rating: 4
Comment: I was surprised/shocked when they asked for me to for my services first.

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Name: C**** J*******
Date: 2022-04-13 12:46:29
Rating: 5
Comment: Really good service by nice people

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Name: D**** I*****
Date: 2022-04-07 13:07:17
Rating: 5
Comment: The staff knows me, greets me, is efficient and the treatment of my clothes is the best. Why would anyone go anywhere else??!!

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Name: L*** B*****
Date: 2022-03-21 00:46:48
Rating: 5
Comment: I love this cleaners and Cynthia is amazing! So delightful to see her smilingly face in the morning! She is a pleasant to see first thing in the morning!

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Name: B**** A*****
Date: 2021-12-06 19:41:16
Rating: 5
Comment: Great Place!

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Name: N**** S****
Date: 2021-11-12 19:24:28
Rating: 5
Comment: Usually just have shirts to be laundered and pressed and they always come out clean and crisp. So far, no issues — not even a broken button.

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Name: W*** S******
Date: 2021-07-13 18:31:41
Rating: 5
Comment: Ricks is awesome - always good service and a quality job!

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Name: L**** A***
Date: 2021-06-29 16:32:51
Rating: 5
Comment: God this is just the best place ever. Every aspect of my experience was perfect and unique. The inside of the store shone like the sun at noon and the staff were nothing short of saints and angels. Ive never seen a place so well-managed, and Im from Sweden!

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Name: R****** M********
Date: 2021-06-09 18:23:39
Rating: 5
Comment: Always great, fast service! Very affordable :)

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Name: G**** G*****
Date: 2021-04-28 19:03:53
Rating: 4
Comment: I just used Rick’s for the second time for their dry cleaning services and had a great experience! They cleaned up my suit, tie and pocket square to perfection and in a timely manner. They did not contact me when my clothes were finished cleaning, which is why it’s not receiving 5-stars. Overall the service is fantastic, I highly recommend Rick’s to anybody who may need to get their dry clean only clothes cleaned to like new conditions!

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Name: M**** C*******
Date: 2021-04-28 18:44:52
Rating: 5
Comment: Highly recommend. Always friendly and our clothes come back perfectly cleaned. Thank you!

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Name: D****** G*****
Date: 2021-04-22 02:52:58
Rating: 5
Comment: The person who receives the clothes is very kind. And very efficient. I am very happy with the service they offer. Thank you because it is nice to arrive at a place and find a smile when you arrive and then the kindness and professionalism with which they work. Congratulations on your work and the staff that runs the place.

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Name: J** H*****
Date: 2021-04-16 19:49:50
Rating: 5
Comment: It was fine. I would recommend Rick’s to anyone

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Name: L****** A******
Date: 2021-03-14 22:48:26
Rating: 5
Comment: Nice employees and got my garment back quickly and it looked great!

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Name: F****** S****
Date: 2020-01-10 17:47:50
Rating: 5
Comment: Awesome pricing, (less than $20 for three skirt suits!!) and literally found some suits I had left over a year ago!!! Great customer service :)

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Name: J*** C********
Date: 2019-08-25 22:03:07
Rating: 5
Comment: The absolute best people and best price. I tried a couple of dry cleaners before and this is my favorite.Go and try them, the people make the difference.

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Name: K****** D****
Date: 2019-08-17 02:36:56
Rating: 5
Comment: Ruby is the best employee at this location!! She was very helpful, she deserves a raise!

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Name: S**** B***
Date: 2018-08-28 00:59:04
Rating: 4
Comment: After posting this review, the owner got in touch with me. He explained that although he couldnt figure out how/why this could happen given their processes, he believed me and wanted to make it right. He met me in-person at this location, and asked me to try on the shirts for him. They were obviously very, very tight and he acknowledged that.He suggested a technique to slightly stretch the fabric to see if it gave me anymore breathing room, which he personally performed. The shirts went through this process, then he met me to see how much difference it made.It hadnt made a huge difference, but a little. He took measurements, and went back again to apply the same process, and met me again to see how they fit. They were all still too tight, but he then paid for me to take the shirts (3 of 4) that had enough fabric to be let out, to a tailor. He then went back and applied the technique again to the 4th shirt.The 3 tailored shirts, came out great and are again usable. The 4th shirt is still a little tight, but I told him it was fine, given how much he had done to meet me in the middle.In a perfect world: this wouldnt have happened, and the layers of communication within this company would have offered solutions before I posted review and it got to the owner.However, in an imperfect world, I have to say that I am incredibly impressed by how much this business owner went out of his way to try and make things right by me, even if he didnt have a good explanation of how/why his companys processes contributed to the problem.This business certainly has room to grow in how it handles things from the start, but at the heart of it all is a very human, compassionate, and agreeable owner.________________________________________________________________________I usually go to Zips, but have occasionally used Ricks when Im crunched for time since its closer to my house. The first few times at Ricks were fine. However, this last time convinced me to never use their services again, and to warn others.I dropped of 4 custom tailored shirts that I wore the week before (after they were dry cleaned at Zips) and they fit fine. When I got the shirts back from Ricks they had all shrunk to the point of being skin tight and unusable.I explained the situation to the people at the Lamar location, and they sent the shirts to the main office. They main office did an investigation and concluded that there was nothing about the dry cleaning process that would have done this, and nothing abnormal happened in the course of the cleaning.I agreed with them that nothing about a dry cleaning process (or maybe they laundered them by accident) should have done this, but it DID! I had worn these shirts the week before and they fit fine.I am now out $400 in custom shirts, with no compensation. I highly suggest you dont gamble your money or clothes on this business.

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Name: J***** T*******
Date: 2018-05-12 17:33:52
Rating: 5
Comment: UPDATE: While originally two of my garments were not as clean as they would be ideally, Cynthia called me and offered a free redo. While one garment simply had an unfixable stain, the other was great after the second try. A+ customer service!

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Name: J******* A****
Date: 2018-02-24 22:32:40
Rating: 5
Comment: Fantastic service, friendly staff.

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Name: h*********
Date: 2018-02-17 17:05:21
Rating: 5
Comment: The best dry cleaning in Austin, don’t waste your money at jack browns. Rick’s cares for your clothes and keeps them in the best condition

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Name: R S
Date: 2017-03-09 21:05:03
Rating: 5
Comment: Best cleaners I have ever been to in any city that I have lived in. Good service, price and turnaround time.

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Name: I***** O*****
Date: 2016-10-17 23:33:37
Rating: 5
Comment: CHEAPEST DRY CLEANERS IN TOWN! $2.99 for any article of clothing- they did my wool dress with embroidery all along the neckline for only $2.99... where I would have been charged extra for wool and the embroidery at other places. They do not stuff dress sleeves with paper like some other cleaners but who cares for this price.

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Name: D***** B*****
Date: 2016-01-17 00:56:25
Rating: 5
Comment: Affordable & do a really good job.

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Name: J*** N******
Date: 2015-07-14 14:19:34
Rating: 5
Comment: I use Ricks Cleaners to dry clean my business clothes. As a college student, I try to save a buck whenever I can and you cant find a better deal than Ricks for your dry cleaning needs. Ive been to this location several times to dry clean my business clothes that I wear for career fairs, interviews, business presentations, and at work. Service is always good and the turnaround time is fantastic!