The Folde Laundry Service
category: Laundry service, Delivery service, Dry cleaner, Service establishment, Laundry
site: http://thefolde.com/
rayting: 4.6
site: http://thefolde.com/
rayting: 4.6
Phone: +1 888-223-2187
Cheap Laundry: Wells Laundry Harker Heights Wells Laundry Copperas Cove
worktime:
Cheap Laundry: Wells Laundry Harker Heights Wells Laundry Copperas Cove
worktime:
Day | Time |
---|---|
Monday | 9 AM–6 PM |
Tuesday | 9 AM–6 PM |
Wednesday | 9 AM–6 PM |
Thursday | 9 AM–6 PM |
Friday | 9 AM–6 PM |
Saturday | 8 AM–4 PM |
Sunday | Closed |
Texas Laundry Service Near Me::
Tide Cleaners | Bubble Bee Washateria | Lapels Cleaners | Maria Washateria | King Wash and DryName: P****** C*******
Date: 2023-09-08 00:31:09
Rating: 5
Comment: Great experience. Everyone is helpful and friendly. I love how easy and convenient it is to get my laundry and dry cleaning dropped and picked up.
Name: P*** U*******
Date: 2023-08-01 23:18:19
Rating: 5
Comment: Like the convenience at reasonably competitive rates.
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Name: A**** S**** (**** C***
Date: 2023-07-02 22:32:26
Rating: 5
Comment: I came to visit some relatives from Dallas Tx to Austin and had to go wash, I was impressed to see how clean this laundry had been. I have been to several before and this is by far the best .There was a lady there she told me her name is Luz and she was really helpful and she was so nice with a smile she was so patient and was attentive the service was the best ♥️😊 Thank you
Name: S*** S***** Y***
Date: 2023-06-30 13:06:46
Rating: 5
Comment: We are very happy with The Folde! We are a boutique yoga studio with hundreds of towels to wash a fold each week, as well as yoga blankets. The Folde is so quick and punctual. Theyre a pleasure to work with, and we are so pleased with their professionalism and attention to detail. They have been an incredible company to partner with!
Name: s****** f*****
Date: 2023-06-27 20:15:13
Rating: 5
Comment: I love using this laundry service, i recommend anyone who doesn’t have time to do their laundry or have a washer dryer at home to use this service.
Name: A** M**** L***
Date: 2023-05-05 21:50:01
Rating: 4
Comment: Kind and nice people.
Name: D** M****
Date: 2023-04-25 21:12:49
Rating: 5
Comment: Amazing service. They are folding magicians. Clothes always smell amazing when I get my order back!
Name: C******* P***
Date: 2023-04-25 20:11:36
Rating: 5
Comment: Great service and very friendly the app is easy to use. The best experience. Thanks.
Name: C****** W******
Date: 2023-04-20 16:49:40
Rating: 5
Comment: My partner and I are ADHD, so if youve ever heard of a floordrobe, we had that...everywhere. During the cleanup of our house for sale, a coworker recommended that instead of trying to tackle the enormous laundry task ourselves, with our little washer and dryer, that we already struggled to keep up with, we use a laundry service. I cant adequately express how much of a miracle The Folde was to us. Clean clothes, folded, organized, bagged. They picked up and dropped off when they said they would. And theyre not using gig workers! (nothing against the workers in the situation, I just dont love the exploitive companies that try to pretend they are a marketplace for services instead of an employer)
Name: C****** B***
Date: 2023-04-19 07:20:05
Rating: 5
Comment: Very reliable and responsive
Name: C*** D****
Date: 2023-04-09 22:05:00
Rating: 5
Comment: EXCELLENT!!! We have a vacation rental with very high quality bedding...foldE take such good care of our items. They are very responsive and also super friendly. I love dealing with them. What a blessing to our business to have found them!
Name: M****** B*******
Date: 2023-03-05 14:17:07
Rating: 5
Comment: Very nice dry cleaning services with home delivery, highly recommend!
Name: W****** V*****
Date: 2023-03-03 22:53:22
Rating: 5
Comment: Always prompt and professional
Name: C******* A*******
Date: 2023-03-01 03:26:47
Rating: 5
Comment: HOW DID I GO 40 YEARS OF MY LIFE WITHOUT THIS. I...... I literally dont even know.
Name: M*** M***********
Date: 2023-02-02 21:11:59
Rating: 5
Comment: Excellent customer service and fresh, clean, folded clothes delivered without issue.
Name: A***** M****** C******
Date: 2023-01-30 22:25:21
Rating: 5
Comment: It’s the opposite of a troll stealing your socks. Folde announces via text they are their way so you can make sure you have all laundry ready and then without knowing they’ve come with clean and left with our dirties without having to wait by the door. Love it!
Name: J*** R******
Date: 2023-01-21 00:30:48
Rating: 5
Comment: Folded superbly. Delivered and picked up on time.
Name: C*** M***
Date: 2023-01-17 01:05:13
Rating: 5
Comment: Uncommon kindness. So impressive.
Name: D*** R***
Date: 2023-01-11 16:32:28
Rating: 4
Comment: So far, so good!
Name: W**** J***
Date: 2023-01-09 22:16:06
Rating: 5
Comment: What an excellent experience ! We have a vacation rental and Folde has been such a blessing in providing effective and TRUST WORTHY laundry service. And so EASY!!
Name: C**** B*****
Date: 2022-10-15 13:08:40
Rating: 4
Comment: I am a new customer and account set up was easy.Our first pick up and delivery was smooth .
Name: E****** N****
Date: 2022-10-07 15:21:17
Rating: 5
Comment: Great Laundry Services! Highly recommended.
Name: J****** B****
Date: 2022-10-06 12:29:23
Rating: 5
Comment: Great service. I was in a bind and needed laundry service until my washing machine issue is resolved. Pick up and delivery was seamless.
Name: D*** H********
Date: 2022-10-03 21:23:06
Rating: 5
Comment: Very easy to deal with. Picked up on time and dropped off on time. Clothes came back nicely folded!! Great communication as well. Thank you
Name: Z** B****
Date: 2022-09-30 15:46:54
Rating: 5
Comment: Love the Folde!
Name: C******** Y******
Date: 2022-09-16 20:07:59
Rating: 5
Comment: The Folde was a life saver when my dyed went out. Next day service! Everything clean and folded. Will be a repeat customer!
Name: B****** E******
Date: 2022-09-03 21:25:40
Rating: 5
Comment: I had the best experience possible while here: it’s a safe location, with bright lights, clean areas, and working machines: too often I visit places with out of order signs, bad lighting and gross floors and surfaces: not here.Kevin, Sheldon and the whole team keep this place running like a well oiled machineCannot recommend enough and excited to return here in the future.
Name: A** E********
Date: 2022-08-26 23:44:56
Rating: 5
Comment: Great work - definitely worth outsourcing laundry!
Name: D***** S********
Date: 2022-08-26 21:36:29
Rating: 5
Comment: The Folde has been thorough at their job, prompt and courteous. Theyve made it easier to manage an airbnb. Very grateful.
Name: M** V*****
Date: 2022-08-26 21:35:28
Rating: 5
Comment: Love this service! Saves me hours a week at a very adorable price. They take great care of our items!
Name: V******* D** F**** F********
Date: 2022-08-26 21:27:18
Rating: 5
Comment: Im so grateful that I found The Folde. Customer service is very responsive, the clothes come back nice and neatly folded, and drivers are courteous. The app is easy to use, easy to edit recurring my schedule. Ill probably remain a customer for as long as I live in an area they service!
Name: B**** M******
Date: 2022-08-26 21:13:10
Rating: 5
Comment: The Folde took over for a previous laundry service in their location on Menchaca. They are prompt, friendly and do an excellent job with the cleaning, folding and packaging of my sheets (I have a massage therapy business). The price is right, and I would recommend them to anyone.
Name: J****** C********
Date: 2022-08-26 17:45:02
Rating: 5
Comment: This is the only laundry service Ive ever used and will ever use! They are pricey but WORTH IT. Everything comes back protected from the elements, folded, and sorted with care and precision. We had our washer break down at the same time as our car and these guys have saved the day!
Name: J**** G*****
Date: 2022-08-13 04:06:22
Rating: 5
Comment: First class
Name: S**** W******
Date: 2022-07-30 14:41:43
Rating: 5
Comment: Professional, dependable, competent!
Name: J******* G*****
Date: 2022-06-15 11:02:49
Rating: 5
Comment: Could not be more pleased. Loyalty points are a big plus.
Name: L*** D****
Date: 2022-06-13 18:52:02
Rating: 5
Comment: So far so GOOD! I just completed my first service with Folde and I couldnt be happier with the service.
Name: B******* B*******
Date: 2022-06-08 17:22:24
Rating: 5
Comment: Service is great! Especially love how they sort clothes by the size!
Name: H***** W*****
Date: 2022-05-14 15:45:56
Rating: 5
Comment: Can’t say enough good things about The Folde. Highly recommend.
Name: J*** M*****
Date: 2022-04-28 02:20:41
Rating: 5
Comment: Used several services before finding The Folde, and happy to say they are the best! Small issue at the beginning and they fixed it good and proper. They also contacted me to make sure I was getting the best value. They changed up a couple things and saved me some money!!!
Name: S***** B*****
Date: 2022-04-09 02:33:11
Rating: 5
Comment: A life saver service! Dropping off and picking up cloths to and from dry cleaners is one of those time consuming things that I dread! This company solves this problem in the best way! They are excellent at what they do and keep you posted on every stop of the way, from the time the driver is on his/her way to pick up the cloths, to when they are picked up (with a picture to show it), to when they have been cleaned, and to when the driver is on his/her way to drop it off, and finally delivered them! I couldnt be happier and will naturally continue to use them. I highly recommend The Folde to everyone!
Name: F****** W*****
Date: 2022-04-07 01:31:46
Rating: 5
Comment: I can only say how good the service was for me. I can’t get down the steps to our laundry room any more. The driver was awesome. He explained everything and left me a smaller bag. The delivery was fine. It was left at my door as requested. Everyone at the office was very nice on the phone. I really needed help and that’s what they gave.
Name: B**** J******
Date: 2022-03-24 16:42:50
Rating: 5
Comment: Very user friendly to schedule pick-up/drop-off deliveries, punctual, and friendly service. I use The Folde primarily for my business laundry needs and theyve been a HUGE help, worth every penny!
Name: E** C****
Date: 2022-02-27 01:33:50
Rating: 5
Comment: Terrific service, extremely grateful for what they provide to me and my family!
Name: S***** M****
Date: 2022-02-18 21:43:41
Rating: 5
Comment: I have used Folde in the past but I was trying to save some money by doing my laundry myself at the same location that my local Folde service operates out of. I am a mom of a newborn and he came along with me this time. One of the staff members of Folde noticed me and offered my next weeks order free of charge! It’s the little things that really make a difference. Thank you Folde for being so super cool and literally TAKING A LOAD OFF my hands!
Name: M**** M*****
Date: 2022-02-18 03:06:45
Rating: 5
Comment: I pray that whoever created this service is somewhere on a beach with their feet kicked up, beautiful skin, and great hair! This really helped me a ton. I am a single mother to three small children and laundry was just a hassle day in and day out. They picked up my laundry, took a picture, communicated every step of the way and dropped it back off folded to perfection!!
Name: L**** E******
Date: 2022-02-04 18:46:20
Rating: 4
Comment: Updating review again. I finally heard from mamlnagement and they were extremely courteous and professional. They are working on the issue.Im changing my original 5-star review to 2 stars due to lack of communication. Weve called, emailed, and sent a message on Facebook. Below is an email sent to support.Hello--I hope youre well. We started using the folde after we brought home our newborn micro-preemie from the hospital. And yall were lifesavers. So, thank you.The last time we did our laundry with yall, the laundry came back with a really strong odor (kinda like the combo of feet and sour laundry). Since most of it was bedding and towels, we just re-washed a few times and set it in a basket, as the smell seemed to be gone. Then we washed our clothing and threw the bedding and the clothes together in a basket to be put away later.When we went to put the washed clothing away (clothing we didnt send to The Folde), it had the same smell as the bedding that we re-washed from the Folde. We would wash and re-wash the clothes and the towels and bedding and the smell would eventually come back (though we were eventually able to get it out of the towels).We have dogs and are used to washing dog bedding. Sometimes it takes two-three washes and sometimes with Lysol (old-school brown bottle Lysol) to get rid of the odors, but we could successfully get rid of the odors. Not with this laundry though.We thought maybe our washing machine was not getting the clothes clean, so we eventually bought a Speed Queen. With the Speed Queen we soaked and washed the laundry and our clothes (the ones that now had the smell that we didnt send to yall), with Lysol, with Lysol laundry disinfectant, with Vinegar, with baking soda, with several different soaps (Tide, Persil, All, 7th Generation, Costco Brand). We could mask the smell for a few days, and then the clothes and bedding would start to stink again.The unusual part is the clothes that initially got contaminated-- if theyre touching new clothes-- the smell migrates. Weve tossed out several sets of sheets, blankets and a lot of clothes because the smell makes them unusable. If this were a biological contaminant, it seems like the various soaps and disinfectants (particularly, those cleaning agents with anti-viral and anti-bacterial qualities) would take care of the cause of the smell, but that does not seem to the case with this.We recently opened another bag of laundry from the folde. When we took the bedding out of the plastic bags, my husband gagged and I vomited. The smell had been growing for a few months, and was so incredibly foul. Our concern is that one of your customers may have used some chemical product in clothes that contaminated your washers, but thats on a theory on our part. Were hoping that our experience my be a clue to something else you may have going on, as were not seeking any compensation from yall. Do yall have any idea on why this is happening and what we can do about it? Id be happy to talk with you. you can reach me at or my husband at. Thank you. We look forward to hearing from you.
Name: R*** S****
Date: 2022-01-30 18:25:51
Rating: 5
Comment: Was a little skeptical, but they did a great job! Will use again.
Name: K**** G********
Date: 2022-01-16 13:21:30
Rating: 5
Comment: This laundromat place has the nicest owner I have met compared to others. He took the time to explain how his high technology machines work especially with people that have disabilities. If you don’t have a washer/dryer at home, this is a must go to place to get your clothes/blankets really cleaned out too! Thank you Mark for everything!
Name: S*** S***** P***
Date: 2022-01-05 01:21:50
Rating: 5
Comment: The folde always does a great job with my wash and fold. More importantly, they pick up and deliver with really short turnarounds and offer great customer service. I hope they never change!
Name: S****** J*****
Date: 2021-12-12 02:20:59
Rating: 5
Comment: I absolutely loved using Folde. The only thing I hate the most around the house is laundry. They made it so much easier. I was astonished at how organized the end result was. They tagged and labeled my bags professionally. Everything was folded perfectly and separated by like items. They even matched up my socks (a task I always dread). I am definitely going to use them again in the future. I really couldnt be happier.
Name: M*** D***
Date: 2021-12-01 21:54:46
Rating: 5
Comment: So far so good... loving all the extra time is giving me to work on other parts of my business. Reliable and love the text message notifications. Highly recommend!
Name: S***** W**** L****
Date: 2021-12-01 19:58:36
Rating: 5
Comment: I use The Folde for my Wellness Center. They are friendly, responsive, and eager to help us with whatever we need. Hiring them to launder our linens has been the best decision. Highly recommended.
Name: I***** M*** M******
Date: 2021-11-27 05:38:17
Rating: 5
Comment: The Folde has been a lifesaver for our massage business! They do such a good job with our linens and are always right on time with the pickup and delivery. Highly recommend!
Name: c**** m*********
Date: 2021-11-26 18:23:41
Rating: 5
Comment: Reliable, high quality service!
Name: P** S*********
Date: 2021-11-25 17:34:26
Rating: 5
Comment: We use The Folde for our yoga studio blankets. It is super convenient to have them picked up and returned in two days, clean and folded and ready to go!
Name: D***** D* L***
Date: 2021-11-06 15:32:32
Rating: 5
Comment: Effortless, time-saving service!
Name: V******* L*
Date: 2021-09-18 23:11:47
Rating: 5
Comment: This was a great laundromat. Many machines and clean. They also offer wash and fold.
Name: E****** B**
Date: 2021-09-04 05:19:29
Rating: 5
Comment: Have used the Folde several times and have been very satisfied with their service. Clothes are washed and neatly folded and pick-up and delivery are fast and on time. When I left this review I thought they had misplaced the laundry bags I’d left with them but thanks to their security cameras and customer service, I was able to find them again in an earlier delivery. Thank you to Mollie for her help!
Name: D***** M*******
Date: 2021-08-26 22:05:33
Rating: 5
Comment: This has been such a great service and a real boon for me given the time constraints I have with work and family.
Name: h**** k*** p********
Date: 2021-08-18 05:24:10
Rating: 5
Comment: BEST decision I ever made was using this service. All I did was leave my dirty clothes/sheets/towels in disposable bags on my porch, and the next day they were returned perfectly folded and organized in neat little vaccuum sealed bags. 10/10 experience
Name: G*** Y B******
Date: 2021-07-06 22:32:58
Rating: 5
Comment: I am packing my house to move in a couple weeks and have no time or energy to do clothes. Thank you so much. Everything looks very nice.
Name: N******* N*****
Date: 2021-07-03 17:34:20
Rating: 5
Comment: Incredible laundry service. We run a short term rental and had the laundry picked up, washed and folded and delivered back in 2 days for an an exceptionally reasonable price. Additionally, the pick-up and drop-off was to the garage via a code so no need to be present, the laundry was done in cold water and dried on medium heat - which was needed as we have all 100% cotton linens. All the laundry came back sorted in individually wrapped packages. Wow! Such a time and cost saving service.
Name: J********* B******
Date: 2021-06-27 18:46:12
Rating: 5
Comment: LIFE. CHANGING. Thank you so much. Ive been dying to find a reliable laundry service to help take this task off of my hands. The work they do is so good, careful, and on time. Must have!
Name: J***** S*****
Date: 2021-06-17 19:13:54
Rating: 5
Comment: Just a seamless process and a fantastic service from start to finish. Very high quality.
Name: C********** B****
Date: 2021-06-15 21:56:14
Rating: 5
Comment: These guys are great. Super professional and friendly, always on time, and very responsive when I had a minor complaint about a charge. (They ended up crediting me way more than I asked for.) Highly recommend.
Name: S K P****
Date: 2021-06-13 23:35:37
Rating: 5
Comment: The Folde delivered my laundry this morning! After spending 4 days in Austin without water and electricity, I was sad and dirty. Id forgotten I dropped off laundry prior to meeting Winter Storm Uri. The clean smell of laundry was such a comforting feeling at the end of a horrible week. Thanks for remembering my laundry. I still have no water, but I have clean clothes. Stay safe.
Name: J*** M*******
Date: 2021-06-13 23:00:43
Rating: 5
Comment: I have used The Folde in Austin, Texas for a short time, but I can say they make you feel like you’ve been a personal client for years. They are prompt, courteous, and deliver quality performance every time I’ve needed them. Their day out reminders for valet laundry service are helpful and thoughtful. The 24 hour turn around from pickup to delivery is excellent. My clothes are always pressed, packaged, folded, sorted, and fresh. The Folde of Austin is not a valet laundry service; it’s a personal concierge. I highly recommend them.
Name: S******
Date: 2021-06-13 21:47:48
Rating: 5
Comment: Most cost effective service that doesnt contract out to just anyone. Love it!
Name: A** N****
Date: 2021-06-13 21:08:39
Rating: 5
Comment: Love this service. I hate doing laundry but not only that, the service it amazing. My clothes have never looked so neat and clean. I would use them more often but I am single soul who owns too many clothes so I can go 3 weeks without doing laundry lol
Name: A**** J*****
Date: 2021-06-08 22:41:53
Rating: 5
Comment: Ive never used a laundry service before but Im too busy to catch up and dont have the facilities at home. These guys are great. Folded clothes back, matched up socks, they went far beyond what I expected, even hanging up my work shirts. Its great. I wish they serviced my area I love luckily my job is in service area so it works out very well. I left my car with the clothes, they picked it up and did their thing, and they dropped the clothes back off in my car and I came home with clean clothes all separated, folded, smelling good, and way less stress.
Name: S******* F*****
Date: 2021-04-17 23:19:11
Rating: 5
Comment: My experience with The Folde is phenomenal. I’ve been using them for about a year now, and I plan on using the service for many more.
Name: E***** P*****
Date: 2021-04-17 02:02:02
Rating: 5
Comment: This was by far one of the best laundry services I’ve used in my life, very hassle free. I moved to Austin from Dallas and in the crazy ness of moving I needed to wash all my laundry, LIKE MY ENTIRE CLOSET! They gladly picked up my laundry and was able to work with my crazy apartment complex. Everything was washed so nice they even got a stain out of a shirt I’ve been trying to get out for months. What made it even better was the folding was so great that I was able to just take it out of the bag and put it in my dresser. I was a bit worried about some of my items because they came back on hangers so I thought it was going to be an extra fee I didn’t agree to but they informed, very promptly I might add, that they do that as a free service!!! Yes free!! 10 out of 10
Name: M*** A***
Date: 2021-04-14 17:13:56
Rating: 5
Comment: Great idea and service super reliable and quick
Name: A***** W*****
Date: 2021-04-13 03:20:23
Rating: 5
Comment: Next day delivery is clutch! Also, I was pleasantly surprised when all my nice collared shirts came back hung and free of wrinkles.
Name: E******** M*********
Date: 2021-04-13 02:20:54
Rating: 5
Comment: I only started using The Folde recently but it’s been nothing but spectacular! They’re quick and efficient with the pick ups and drop offs and the laundry is always beautifully folded and packed! I’ll definitely be suggesting this service to all my friends!
Name: J*** T********
Date: 2021-04-12 23:27:33
Rating: 5
Comment: This is, hands down, the best laundry service I have ever used. Prompt pick-up and drop-off and, wow, they do an awesome job. They even managed to get my white running socks bone-white again!I cannot recommend this business enough!
Name: D**** S******
Date: 2021-03-26 14:35:20
Rating: 5
Comment: I hate doing my own laundry. Having my laundry picked up every week, washed and folded, and then dropped off at my house a few days later is a convenience I didn’t realize I needed in my life until The Folde provided it. It’s definitely a service I would recommend to those who can swing it and who hate doing laundry as much as I do.
Name: M**** H***
Date: 2021-03-22 22:27:29
Rating: 5
Comment: Great experience. Wonderful pick up & delivery drivers. Clothing looks great & sorting is very organized. Ready to unwrap and put away. Exceeded expectations. So glad I found The Folde! 🙂
Name: P**** V******
Date: 2021-03-21 21:16:20
Rating: 5
Comment: Amazing! Im pretty distrustful of delivery dry cleaning companies but The Folde is fantastic. My clothes have never been dry cleaned so well and I dont never have to do delivery and pickup!
Name: J*** R******
Date: 2021-03-09 02:26:40
Rating: 4
Comment: Friendly, helpful driver and on-time delivery. Clothes were clean and folded nicely. The only worrying thing was that I also received a bag of folded towels that were not mine, even though it had my name on a separate pink bag. I was able to catch the driver to return to them.If I can receive someone else’s clothes it stands to reason my clothes could go to someone else one day. If that happens I might have to look elsewhere. But I really like the text notifications and app--I tried another laundry service once and had little to no idea what was going on half the time.But finding strange clothes in my delivery was weird and makes me reluctant to send out any important clothes in future--but those need cleaning too! Hopefully it was just a one-off error.
Name: M***
Date: 2021-03-07 21:06:44
Rating: 5
Comment: Staying at a hotel for a week, they recommended this service. Easy to set up, and good text updates each step of the way for pick up snd delivery. Reasonable prices too.
Name: M****** L****
Date: 2021-03-04 15:55:03
Rating: 5
Comment: Amazing work. I thought I was good at laundry, but they are amazing!
Name: M******* S*******
Date: 2021-03-04 15:41:27
Rating: 5
Comment: The snowpocalypse hit us hard. Pretending I had it together enough to stay on top of regular laundry AND all the towels and blankets used to mop up messes and stay warm was a ludicrous idea. The Folde definitely pulled off a rescue!
Name: b********
Date: 2021-02-23 19:29:17
Rating: 5
Comment: So this company is beyond amazing I scheduled the service on Saturday night to be picked up to be returned Tuesday. They were on time both for pick up and delivery ! They did a great job everything was nicely folded and cleaned w the detergent I selected online. The service was friendly and awesome would recommend for if you are looking for laundry service
Name: S**** V*********
Date: 2021-02-22 11:58:46
Rating: 5
Comment: I have been using this service since the beginning of covid and it has been an absolute life saver! It made laundry day safe and soo simple. If you have a large enough family paying for the monthly subscription is soo worth it.
Name: N*** A*****
Date: 2021-02-17 00:32:51
Rating: 5
Comment: Incredible service! Incredible job!!! 5 stars
Name: B*** H******
Date: 2021-02-14 00:22:13
Rating: 5
Comment: Last driver didnt have my phone#, so had to have front desk call me? What if he was making rounds. Hed have to wait for front desk to return 10 later.
Name: M**** B******
Date: 2021-02-12 23:25:59
Rating: 5
Comment: The Folde is a great company with great values. They have made the laundry experience easier than ever.
Name: M**** L*******
Date: 2021-02-04 21:45:27
Rating: 5
Comment: Absolutely a life saver over quarantine. My clothes were always folded perfectly and it saved me from having to go to a laundry mat full of people when Im at risk. Truly appreciate the kindness of the delivery drivers and support staff as well. Very thankful and wish I could take them with me when I move!
Name: E**** M****
Date: 2021-01-31 01:03:07
Rating: 5
Comment: I’m somebody who loves clean living spaces but I also get very overwhelmed by my busy schedule and keeping up with household things can be very stressful. I ordered the wash & fold pick up and delivery because I was over 2 weeks behind on laundry and the service was awesome!They did everything within the time windows they provided, the laundry was sorted and folded nicely and the pick up driver was really kind!
Name: M****** B****
Date: 2021-01-14 23:14:55
Rating: 5
Comment: My daughter was an incurable slob until I set her up with weekly laundry through Folde! Now she is cleaning her apartment and taking care of her clothes! The quality of the service is excellent and timely. I love the monthly subscription. It works perfectly! Thank you so much!
Name: J**** G*******
Date: 2021-01-13 17:40:22
Rating: 5
Comment: Wow! Without a doubt the epitome of world class service! Tremendous communication from start to finish and unbelievable care in the fold and packaging. It would be impossible to be more pleased!
Name: S*** K***
Date: 2020-12-16 11:20:43
Rating: 5
Comment: I made a promise to myself to find a laundry wash and fold delivery service after starting a new job to free up time in my busy schedule and The Folde has made that promise a reality! They are an EXTREMELY convenient service, Ive made pick up requests just 24 hours beforehand and they still are able to pick up my laundry and return it the next day if I make the request.I love all the different options they give for how you want your clothes washed (wash and fold or dry cleaning, different detergents, hang dry, bleaching whites, hanging all t shirts or pants, notes for specific folding instructions, etc.) I also love how sizeable the flat rate laundry bag they provide to you is! Ive stuffed an entire load of laundry with towels and sheets and still had room for a little more.I cant recommend the fold enough, they are amazing and I will continue to use them in the foreseeable future!
Name: X***** z*****
Date: 2020-12-15 05:28:17
Rating: 4
Comment: Not sure what is going on with customer service at this business. I have now called and left a message x 2 sent a text and email via their app, and tried to connect via chat. They have not responded. The reason I tried to connect is they over charged me for a x large bag despite the fact that it was a standard bag. Delivery folks were awesome, not sure why no follow-up from the management.Updated: 12.14.2020 I received a follow-up from the Molly G. via two different channels. Despite initial frustration, I was appreciative that someone finally did resolve my concern. I rated back up to 4 stars, because the service is convenient with delivery and laundry service was done well. Thank you Molly for the follow up.xavier
Name: E******** M***
Date: 2020-12-14 02:08:25
Rating: 5
Comment: Great. Thank you!
Name: M**** T*****
Date: 2020-12-07 23:49:53
Rating: 5
Comment: I am a new user but already scheduled a follow-up order. Clothes washed and folded --ready to put away. The chat function works quite well.I receive texts when the driver is on way to pick up and to deliver--invaluable for first order. Highly recommended.
Name: S***** B***
Date: 2020-11-26 03:23:04
Rating: 5
Comment: These guys are unbelievable- service is prompt (texts before their delivery drivers pickup and drop off), timely, and they do a great job. We can’t imagine a world without them and completely worth it! Highly recommend.
Name: H***** H*****
Date: 2020-11-19 16:34:41
Rating: 5
Comment: I cant say enough about how much the Folde makes my life better. Every delivery is like Christmas morning. Thank you!!!
Name: A I
Date: 2020-11-05 18:49:59
Rating: 5
Comment: Love those guys! Top notch company with fantastic service. I would highly recommend their laundry delivery service to all my friends and family. Keep up the great work folks!
Name: P******** N******
Date: 2020-10-31 15:51:15
Rating: 5
Comment: Excellent customer service. I was exploring laundry service options and had a lot of questions, the rep I spoke with was super helpful in walking me through sign up and options. Super easy to use actually. Service was phenomenal. Clothes were clean, folded, and organized(!!!) so it was super easy to put everything up. I got text notifications which was reassuring since I had set out basically all of my clothes. Scheduling another pick up and wash today!
Name: J*** B****
Date: 2020-10-31 13:37:36
Rating: 5
Comment: I’ll admit, I’m lazy about laundry. I’m particularly lazy about ironing. It’s a freeing feeling to send your dirty clothes out and receive them back: clean, pressed, and folded! It also saves in dry cleaning, as I used to send our machine-washable work clothes to the cleaners, and we no longer need to do that. Button ups and slacks come back clean, pressed, and on hangers. There was a minor issue, and the company caught it before it came to me, took accountability, communicated the entire way through, and met a resolution! Their customer service is friendly and professional! Highly recommend!
Name: S*********
Date: 2020-10-24 19:08:16
Rating: 5
Comment: I got lad off on 3/18 due to the ongoing COVID-19 situation. I live in an apartment without a washer/dryer. My complex has highly suggested residents avoid using common areas including the laundry room. The public laundromat closest to me is closed. I was trying to figure out what I was going to do and found The Folde. The entire process was so easy, the customer service was amazing, my clothes are so clean and now my laundry concerns are over. Thank you so much for being available during this crazy time!
Name: C**** K********
Date: 2020-10-11 17:20:57
Rating: 5
Comment: This service is so awesome I might just cry! With a house with little ones we were doing 1 load of laundry on the weekdays, and 4+ on the weekends. Then I found this service via Google, we send out towels and linens and it cuts down the laundry to just 2 loads per weekend. It is unbelievably easy, the drivers are super nice, and the laundry was done perfectly (sorted, folded, etc).
Name: F***
Date: 2020-10-08 16:34:05
Rating: 5
Comment: My Code/Your $10: E69D9Who wants to haul laundry?Nobody, and with the Folde, you won’t have to!Even with everything else thats upended our lives, laundry is one of those things that must still get done, and if your only option is a public laundromat (for whatever reason) or if you have a W/D but you’ve gotten behind, I strongly recommend “The Folde”, the best wash-and-fold service I’m aware of, (and yes, they will also service your dry-cleaning).Also, Yes, they have implemented COVID-19 precautions.Because of the current health concerns, risks, and restrictions, The Folde has added measures and updated its services, including linen-only discounts, complimentary sanitizers, and reduced the costs for unlimited laundry service (for apartment residents). Wow!If you read my other reviews, you know that I don’t give up 5-Stars for just anything, and I didn’t in this case. The Folde’s service is exceptional: you receive confirmation of your order, you know when your clothes are picked up, when they are delivered, plus there are options to place your order via your communication preferences.This company earned all its stars – and more, my trust and loyalty!The only quirky part of my experience was that the device app worked better than the browser (for ordering). But Im not one to major in the minor – and the most important criteria (for me) was the laundry and the customer service. For those two, I am very pleased.Of course, Id love it if you used the code (E69D9), which offers a win-win (i.e., $10 off of your first order, and credit for my next order). But I’m not sharing this tip just because of it. Honestly, I’m that impressed with the overall service, including putting consumers back at the beginning of “customer service”.Don’t overthink it, like I did (at first). Free up some of your time, and grab an intro discount:My Code/Your $10: E69D9Youre welcome.
Name: P*** S****
Date: 2020-10-03 18:20:30
Rating: 5
Comment: This was the first time I used The Folde and I was extremely pleased with the service and will continue to use them. Also I will recommend them to my other friends. They pickup, washed, dried ( hung dried tops), folded clothes and deliver the clothes. Picked Thursday returned clothes today.
Name: M*** D*****
Date: 2020-10-03 16:06:32
Rating: 5
Comment: Great service. Friendly people. Clean clothes.
Name: S****** F******
Date: 2020-10-02 02:18:13
Rating: 5
Comment: Great service. Very professional.
Name: J*** B****
Date: 2020-09-29 21:14:41
Rating: 5
Comment: Great wash and fold operation. I like no fragrance soap and no dryer sheets and they are good about my requirements!
Name: r****** v****
Date: 2020-09-29 15:52:33
Rating: 5
Comment: Quality, convenient, on time service.Thanks to the entire team!
Name: S****** B*****
Date: 2020-09-29 05:12:04
Rating: 5
Comment: The Folde is a great company. They are a great timesaver for me, I love that you know up front what it is going to cost rather than having to wonder exactly how much it will weigh, etc. They pick things up and bring them back without me having to actually be there if I am at work or out. I have loved working with them. I have to move out of state soon, and I dread having to go back to doing my own laundry.
Name: R****** D* A****
Date: 2020-09-29 02:42:05
Rating: 5
Comment: They are really making their best effort to provide quality and value with their service. thank you!
Name: N** H****
Date: 2020-09-29 02:36:12
Rating: 5
Comment: As a massage therapist, The Folde has changed my life! I used to do two loads of laundry every night, but now I simply put my sheets in a bag, theyre picked up each week, and returned clean and neatly folded. There really is no way I could describe the value of this service to me. If there is ever an issue, the are responsive and professional.
Name: T**** T*****
Date: 2020-09-29 01:57:14
Rating: 5
Comment: I work at a fitness studio where we absolutely need clean towels for our business to run smoothly. The Folde is always on time, professional and does an awesome job. It makes my life as a manager a lot easier to know that I have them to depend on!
Name: H***** Q****
Date: 2020-09-29 00:31:16
Rating: 5
Comment: Very pleased with the services provided by The Folde.
Name: N**** H****
Date: 2020-09-29 00:13:48
Rating: 5
Comment: Awesome service; great for short term rentals, businesses, small hotels, or individuals with busy lives
Name: H***** H*****
Date: 2020-09-29 00:11:55
Rating: 5
Comment: Love The Folde! Ill use this service for the rest of my time in Austin! Always prompt and professional.
Name: M***** W*******
Date: 2020-09-28 23:45:10
Rating: 5
Comment: My new favorite thing is coming home to see my perfectly cleaned and ironed laundry hanging on my door! The Folde is always on time. They have great communication through text updates. Well worth it!
Name: J****
Date: 2020-09-28 23:15:52
Rating: 5
Comment: The Folde here in Austin is by far the best laundry service Ive ever dealt with. The employees are friendly and so helpful in answering all my questions and concerns. They adjusted my soap preferences to make sure I received the Gain smell in my laundry that I love. They pick up and deliver always promptly and willing to assist anyway they can. Im happy to use their service!!!!
Name: K* S******
Date: 2020-09-28 22:45:10
Rating: 4
Comment: While working two jobs and living in an apartment without laundry services on-site, I often had minimal time to do my own errands, so using The Folde was a lifesaver. My clothes were treated better than I could ever. I was never home when my clothes were returned, but the photo of the clothes at my door was always helpful and most excellent. Once the driver sent a photo of my delivery at the wrong door, and customer service was super quick to respond and fix the situation. Highly recommend.
Name: C****** M*******
Date: 2020-09-28 22:37:53
Rating: 5
Comment: Enrolled in the subscription program for a month and it was an amazing service! Absolutely going to use again and again in the future.
Name: T** M******
Date: 2020-09-28 22:26:55
Rating: 5
Comment: I love the folde!!! A friend initially discovered them for me prior to/during recovery from a surgery 2 years ago. Id read other reviews of the excellent folding skills and thought, thats silly. But when I received my first completed order, I was BEYOND impressed! ALL of my clean laundry was folded SO neatly and perfectly. They are friendly, kind folx and responsive! Easy to set up pick-up/delivery online!
Name: R*** T******
Date: 2020-09-28 22:17:32
Rating: 5
Comment: Been using their wash & fold service for a few months now and it’s saved me a ton of time. I pay a little extra for next day service and they’ve always been on time for pickup and drop off. Most items come folded in three separate bags for socks&undies, shirts, and pants, making it super easy to load into drawers.My only annoyance is the white hangers my button down shirts come back on and that’s more of personally OCD because they don’t match my normal hangers.
Name: S*** E********
Date: 2020-09-28 22:09:48
Rating: 5
Comment: Ive used the fold for the past four months. Their service has been nothing short of amazing. Pick up and deliveries have always been on time, with regular updates through text message and the app. The actual laundry itself couldnt be better! Everything is always packaged professionally and ready to put away.
Name: C**** C****
Date: 2020-09-28 22:09:26
Rating: 5
Comment: Thankful that I found The Folde! Our dryer went out and I’m due to deliver my first baby any day now. I had tons of baby clothes to wash. Thankfully I was able to schedule a pick up/delivery and the baby clothes came back freshly washed in free&clear detergent and perfectly folded. I’ve already recommended this service to many friends!
Name: L**** M*******
Date: 2020-09-28 22:00:36
Rating: 5
Comment: Always timely and clean and wonderful - definitely recommend to all my friends.
Name: m******* h*******
Date: 2020-09-22 18:15:55
Rating: 5
Comment: The Folde is hands down the best gift I’ve given myself! Laundry has always been my least favorite chore and with COVID-19, going to the shared laundry room in my apartment complex or a local laundry mat, as I used to do, was not something I was comfortable doing anymore.Anytime I’ve had a question, customer support has been super responsive! The clothes are always fresh and perfectly folded at my door, zero contact and zero stress. I’m never going back to the laundry mat again!
Name: K***** L*****
Date: 2020-09-22 17:38:07
Rating: 5
Comment: The Folde is by far my favorite subscription I have ever indulged in! I used them pre-covid because I lived in a place without washer/dryer connections and the idea of spending my day off at laundromat sounded like a nightmare. I continue to use their services because I sincerely loathe doing laundry and they have completely spoiled me over the years. They’re always on time, respond quickly, are always friendly, and they care for my clothes better than I do! It’s like a mini Christmas every time I unwrap my perfectly folded laundry and only have to put it away. Also, Mollie is a freakin saint and always goes out of her way to reach out to any inquiries I’ve ever had with warmth and kindness! I’m 100% addicted to The Folde!
Name: s*** c*******
Date: 2020-08-12 22:39:41
Rating: 5
Comment: Great people and always clean
Name: B**** C*
Date: 2020-07-21 13:52:28
Rating: 5
Comment: This service is incredible. Perfectly folded clothes and speedy turnaround. Game changer
Name: R****** K***
Date: 2020-07-20 17:54:43
Rating: 5
Comment: This service has saved our butts! We recently moved into a new house and apparently it’s impossible to get a washer and dryer delivered right now so I thought I would give the service a try, it definitely exceeded my expectations!! Everything was folded beautifully, smelled amazing, and was separated by family member!I plan on using this even after we finally get a washer and dryer, I mean who really wants to do laundry anyway?
Name: M****** M****
Date: 2020-07-11 15:33:50
Rating: 5
Comment: I have an earlier post and I still feel the same.... A great, clean facility to wash cloths
Name: A***** G*****
Date: 2020-06-26 15:12:53
Rating: 5
Comment: Customer service is always the best and you can customize how you want your clothes washed!
Name: J*** R******
Date: 2020-04-24 20:36:47
Rating: 5
Comment: I am very happy with Folde. I am disabled and cant do my own laundry. I have never used a laundry service before so I was a little unsure about what to expect. But every thing was great, even the price is OK.
Name: M****** E****
Date: 2020-03-24 01:33:13
Rating: 5
Comment: The folde is such a convenient option to have here in South Austin! So easy to use, the app is great and the drivers that I’ve met have been on top of it. 5 stars all the way!!
Name: A*** M*****
Date: 2020-03-03 04:58:01
Rating: 5
Comment: I have used The Folde a few times and really like how efficient it is. You can basically customize everything and the clothes all come back sorted neatly. It is great if you just dont have time to do laundry or have easy access to a laundry room. They also offer some discounts from time to time, so it is nice to take advantage of those. Definitely recommend to folks who want to ease their laundry pains.
Name: S***** O****
Date: 2019-11-22 17:10:11
Rating: 4
Comment: Amazing. Love how organized everything is placed when delivered. Took one star off because my bed sheet came back discolored.
Name: J********* S****
Date: 2019-11-04 20:35:10
Rating: 5
Comment: We just started using the folde after switching from a far less reliable laundry delivery service. The set up was super simple. The app is easy to use. The pick-up and drop-off were right on time with text and app notifications. Our cloths were sorted when we got them, so it made it easy to put away in our closet, and the dress shirts arrived on hangers, even the ones that were not pressed and dry cleaned. The best part is, the customer services is responsive and very helpful!
Name: B***** B********
Date: 2019-08-14 17:34:08
Rating: 5
Comment: Amazing company.My mother doesn’t even do the laundry as well as these guys do.My clothing is spot free, grouped by size, and I have zero laundry stress.
Name: C****** E******
Date: 2019-07-12 00:07:38
Rating: 5
Comment: This is a great place to have your clothes done by.
Name: A** F****
Date: 2019-06-21 23:46:23
Rating: 5
Comment: Such wonderful folks with excellent prices and service and quality.
Name: M****** M*******
Date: 2019-05-15 16:52:12
Rating: 5
Comment: We had a wonderful experience with The Folde! They jumped in and helped us out at the last minute and they were super accommodating! They quality of their service was more than we expected and we will be forever grateful for all of their hard work! Mark was a true professional and always responded quickly to our communications. This is truly a great company and highly recommended!
Name: G***** M*****
Date: 2019-04-11 21:23:31
Rating: 4
Comment: They really are great. The reason for 4 stars is they recently changed their process. You used to be able to get pickup in the morning and drop off late that same day. Now you have to wait two days.
Name: S****** D******
Date: 2019-04-07 06:10:03
Rating: 5
Comment: They did everything above and beyond. The more I see each cloth retunedr from them, the more happier I am. Definitely felt costlier at the beginning, but them steaming & giving shirts on hangers without me asking is a good one. I couldnt have folded my clothes better than they did. Hats off. Thanks
Name: S***** C********
Date: 2018-12-11 23:08:59
Rating: 5
Comment: Living in Austin can mean settling for an apartment with no in-unit washer dryer. The foldes customized pick up and delivery means no more hauling laundry up and down stairs. Bonus luxury of having my clothes folded neatly and bundled by category for me!
Name: K*** S******
Date: 2018-11-16 02:38:37
Rating: 5
Comment: Have worked out at a private gym across the way from these folks for a while. Had bad experiences with laundry service before, but finally decided to give it a shot. Super easy process. Setup an account, got bags, laundry was picked up, washed, and delivered in ~24 hours. No weird wrinkles ironed into the front of button downs, tees folded nicely, and I spent zero time doing laundry. Huge time saver and highly recommend the service.
Name: A****** L*******
Date: 2018-09-05 18:52:30
Rating: 5
Comment: Seriously a life-saver when I was stuck with a foot injury and a pile of laundry that needed to be washed. Same day pick up and delivery felt too good to be true - and they honestly clean/fold clothes better than I can. Cant wait to use again when I cant get around to doing it myself.
Name: C******* T*****
Date: 2018-05-23 17:10:29
Rating: 5
Comment: This service is incredible. It has relieved so much stress from my life. I tried other laundry services but none come close to how great The Folde is. They not only do a fantastic job with the clothes, they also do their best to sort the clothes by person and items so it makes putting them all away for each of my family members a breeze!
Name: Z*** M*****
Date: 2018-05-22 18:19:32
Rating: 5
Comment: Love The Folde, so easy and they pick up and drop off right at your door! Awesome customer service
Name: A***** B*****
Date: 2018-05-21 20:46:07
Rating: 5
Comment: The Folde is convenient and professional. Communication with the service is timely and excellent. Great option for Austinites sans washer and dryer.
Name: S***** C********
Date: 2018-05-21 17:10:30
Rating: 5
Comment: I have relied on The Folde several times now and have never been disappointed. The customer service is always extraordinary, clothes are never late, and if theres ever any issue management is always the first to try and remedy things. The price is definitely worth it for those who live stories up in an apartment that doesnt have a in unit washer or dryer.
Name: J***** P********
Date: 2018-05-21 02:51:31
Rating: 4
Comment: Pretty cool
Name: E*** K***
Date: 2018-05-21 02:33:25
Rating: 5
Comment: Amazing. Fast, flexible, and personable if you need to call them for something. Makes life a ton easier. They even handle specialty items, like down comforters!
Name: B******* P******
Date: 2018-05-21 02:24:28
Rating: 5
Comment: I’m loving this service! Way better than I expected. I didn’t know I could be excited about how well someone folds and hangs my clothing. I appreciate the special attention to stain treatment and my special requests to have my jeans hung rather than folded. Super personable delivery and pick up! I’ve come to know my delivery guy and he’s wonderful - he’ll even wait for me to finish making my cup of coffee. Couldn’t ask for a more convenient service that makes a boring part of my life easier!
Name: L**** N*****
Date: 2018-02-04 04:34:52
Rating: 5
Comment: This is the best thing ever. I easily scheduled the pick up online (pick almost any 2-hour window the first time) -- other times you can just leave the company-provided laundry bag in front of your house if you like. Within 24 hours they texted me saying my order was ready.... I logged in and scheduled my delivery time. Super easy, very very reasonably priced and the pick-up and drop-off were totally on time. The price is per bag and the bag was super huge -- fits all of my laundry for the week.
Name: M******* H****
Date: 2018-01-18 23:59:22
Rating: 5
Comment: My life has been changed by this company. I am blown away by the speed, quality, and care of the service and the kindness and amazing attitudes of every person I have interacted with.The turnaround time was unreal. The clothes were folded PERFECTLY. They even hung and steamed delicate items. Guys, they folded my underwear.I will say, my overall rating is closer to a 4.8. The ONE negative I have is that their bag sizes and average loads that fit in them is a little off. I would say that the large bag fits, realistically, 3-4 loads, instead of the 5+ advertised. Unless I have just been doing extremely large loads my entire life...Regardless, I will continue to use the service and have recommended it to several people already. The pricing is incredibly reasonable, especially considering the service I experienced. The dry cleaning services are also BEYOND reasonable, as theyre in line with your average drop off service except for the fact that they BRING IT TO YOUUUUU which just makes this place more amazing.10/10 would laundry again. I love this biz so much.Much thanks for the life changing laundry experience.
Name: G***** S******
Date: 2017-12-28 16:07:01
Rating: 5
Comment: Ive tried a number of the area laundering services and The Folde has outdone them all. I love every last one of their notifications...they come and pick up the laundry during the scheduled time, I know to expect my laundry back during the scheduled return time. The folding is damn near impeccable. The service is by far the most consistent and anytime Ive had a question they are their to answer. I would absolutely recommend them.UPDATED: They just called me to ask if they could bring it in earlier than our normal schedule because of some conflicts. They are on target with the communication. I didnt realize how much it would impact my feelings about a vendor, but it does. Thank you, The Folde, for your hard work and constant communication with your customers.
Name: T***** R***
Date: 2017-11-15 22:20:44
Rating: 5
Comment: I literally love everything about the folde. They have the nicest people and I never thought a laundry service could feel so personal. The come and pick up your dirty clothes, wash them to your specifications, spot treat any stains, fold everything that you want folded and hang everything you want hung. They even fold underwear and MATCH YOUR SOCKS(!!). They take the time to separate my boyfriends clothes from my clothes and then deliver it back so quickly. You even can send things to be dry cleaned if you want. They try to accommodate any requests you have and dont care how full you stuff the bags. The saddest part about me leaving Austin is going to be me leaving the Folde. I recommend it to everyone 10000000% I cant gush enough about how amazing this service is.
Name: N*** B****
Date: 2017-08-03 17:16:33
Rating: 5
Comment: Yess!! Finally an affordable option for laundry services in Austin! My clothes always come out perfect and the turn around is super fast.Highly Recommend!!
Name: N***** H***
Date: 2017-07-07 00:53:54
Rating: 5
Comment: I just started with The Folde and its been great. Apparently, this is how people in Austin are doing laundry now - and its genius. Im a big fan and highly recommend it to anyone looking to ditch laundry day.
Name: C****** J******
Date: 2017-06-12 22:05:04
Rating: 5
Comment: Letting The Folde take care of my laundry has been the biggest game changer. All I have to do is schedule a pick-up and off my laundry goes! Twenty-four hours later, it came back fresh and folded. Prices are great, and the company gives off a really good vibe. Makes it easy to trust them with your precious clothes! Best laundry service company in Austin!
Name: N*** L******
Date: 2017-05-23 20:25:41
Rating: 5
Comment: Just used the folde for the first time and it was wonderful. Pickup and delivery was hassle free and the clothes were cleaned, folded and sent back within the next day. This makes life so much easier. Well worth it, thanks!
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Name: M***** G******
Date: 2023-09-20 23:54:57
Rating: 5
Comment: As usually the Folde does a great job and if there is an issue that take care of it promptly and to your satisfaction.