Tide Cleaners

category: Laundry service, Dry cleaner, Sewing shop
address: 5240 Buffalo Speedway, Houston, TX 77005, United States
Phone: +1 713-667-7474
Cheap Laundry: Laundry-4U The Laundry Basket
worktime:
DayTime
Monday7 AM–7 PM
Tuesday7 AM–7 PM
Wednesday7 AM–7 PM
Thursday7 AM–7 PM
Friday7 AM–7 PM
Saturday8 AM–5 PM
SundayClosed

site: https://tidedrycleanerstx.com/locations/buffalo-speedway
rayting: 4.4
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,




Name: C******** P*****
Date: 2023-12-11 19:50:45
Rating: 5
Comment: The delivery service is extremely convenient and easy. They also do a good job cleaning all of our various items.

Name: k**** k******
Date: 2023-12-09 20:36:53
Rating: 5
Comment: Eric is a great driver and easy to contact.

Name: D***** K****
Date: 2023-12-09 18:33:55
Rating: 5
Comment: Always on time. Always clean.
Click here to view more comments

Name: L** N******
Date: 2023-12-08 22:27:35
Rating: 5
Comment: I highly recommend Tide to anyone interested in this service. My wife and I were apprehensive at first with the thought of sending our laundry out, but it has been a great experience. Ashley is our concierge and has certainly earned our trust and confidence. The Tide staff is professional, courteous, and always a pleasure to deal with. We will continue to use them for all our laundry needs in the future.

Name: J******* L****
Date: 2023-12-08 18:25:49
Rating: 5
Comment: Erik from Tide cleaners made this easy for me. I don’t know why I waited so long.

Name: G******* W*****
Date: 2023-12-06 18:36:13
Rating: 5
Comment: Erik is fabulous! Always friendly, on top of what we need cleaned, and kind to my kids and dog. He is a highlight of our Tuesday mornings!

Name: M*** P*****
Date: 2023-12-04 17:33:20
Rating: 5
Comment: I use Tide Cleaners’ door-to-door service for weekly WDF and dry cleaning. They provide quality service and our concierge, Eric, is always courteous, professional, and reliable. Many thanks to Eric and the Tide staff for making each week so much more enjoyable!

Name: K**** S*****
Date: 2023-12-03 16:53:43
Rating: 5
Comment: Excellent service & they take great care of my clothes

Name: A*** S*******
Date: 2023-12-01 17:45:26
Rating: 5
Comment: Service is extremely efficient and Alex is so friendly and helpful. Will be using them again for sure!

Name: A*** M*****
Date: 2023-11-29 00:29:19
Rating: 5
Comment: Delivery is the best thing since sliced bread!!

Name: M* N
Date: 2023-11-28 18:33:30
Rating: 5
Comment: Great cleaning and delivery service!! Erik the driver is very professional and always ready to help! I definitely recommend

Name: S**** C******
Date: 2023-11-25 17:47:41
Rating: 5
Comment: Erik has always been prompt and responsive with my pick up and delivery. I hope he stays with TIDE cleaners.

Name: C****** H*******
Date: 2023-11-17 14:49:40
Rating: 5
Comment: Pick up, clean and starch and deliver my husbands dress shirts shirts and family dry cleaning . This is so useful because I amLaid up with a bad foot after surgery . When I call to be put on route they always know who I am. They send texts after picking up and delivering. Y’all are awesome 😋..

Name: F******* V***
Date: 2023-11-16 17:38:14
Rating: 5
Comment: I have been using Tide Cleaners for several years and their service is always great. Lonnie the drivers Is the best, super friendly and if I have any special request I know he will take care of them.

Name: K**** D******
Date: 2023-11-09 20:47:00
Rating: 5
Comment: Excellent service and great to have Ashley back as our route driver!

Name: S**** M*****
Date: 2023-11-08 20:52:29
Rating: 5
Comment: Great timing. Always responsive via txt msg. Excellent value for the convenience

Name: W****** A****
Date: 2023-11-07 18:00:59
Rating: 5
Comment: Erik coordinates drops and pickups in my area and has made the experience a dream. I can’t imagine going back to what u was doing before this.

Name: J*** M******
Date: 2023-11-01 18:12:10
Rating: 5
Comment: I have my drycleaning picked up weekly by Alex who is amazing!! He is great with texting reminders for me to leave my bag outside for him and always ensures that if I have any special requests they get communicated and taken care of!

Name: B******* L********
Date: 2023-11-01 16:45:27
Rating: 5
Comment: Really like arthuro my driver. Very responsive and all around great worker !!

Name: m****** b****
Date: 2023-10-25 16:59:16
Rating: 5
Comment: This has been the best cleaner experience I have ever received! Thank you for being the best!

Name: A*** M*******
Date: 2023-10-18 22:11:29
Rating: 4
Comment: Staff was great. They have same day service if you drop off by 9.

Name: J***
Date: 2023-10-14 12:49:33
Rating: 5
Comment: We needed a dress altered by 9.5inches for homecoming. I was 3 weeks postpartum and husband out of state on a trip. I couldn’t drive but needed to complete this task. I tried tide cleaners and they picked up/delivered. My delivery concierge saw my hands full with the newborn and assisted when she arrived. She even put a rush on the dress to ensure it would be ready early enough for the dance. All for more than fair pricing. Absolutely love tide cleaners and will become a loyal returning customer. Thank you Tide cleaners
PhotoPhotoPhoto

Name: E****** K*****
Date: 2023-10-07 19:49:37
Rating: 4
Comment: The delivery person comes and goes with the least amount of disruption. Our clothes are very well taken care of. I have been using Tide for a while now and have been perfectly satisfied with their service

Name: T*** S****
Date: 2023-10-03 16:45:57
Rating: 5
Comment: They do a great job and the pick up and delivery service cant be beat!

Name: S**** T****
Date: 2023-09-30 19:48:26
Rating: 5
Comment: What a great job Tide did on our Karastan rug! They would’ve repaired it as well, but I saved that for another trip. The convenience of to our door delivery really helped expedite the process. Courteous service and efficient, effective texting made it a breeze compared to previous cleaners. Thank you!

Name: B*** S*******
Date: 2023-09-12 16:45:37
Rating: 5
Comment: Tide Cleaners at your door service is excellent. They have made our a little easier for many years.

Name: l**** l***
Date: 2023-09-09 16:31:17
Rating: 5
Comment: Excellent customer service,! We have been using this service 10 plus years. Manuel’s photo is next to the definition of customer service!!! Would definitely recommend!

Name: M***** C*******
Date: 2023-09-08 19:01:10
Rating: 5
Comment: Dry cleaning good as always but the delivery service was far above any service I have ever received!!!!

Name: s g****
Date: 2023-09-08 18:12:58
Rating: 5
Comment: The people are what make Tide cleaners wonderful. The prices are high but they are so responsive & customer oriented that we stay with them!.

Name: R****** P********
Date: 2023-09-05 03:49:01
Rating: 5
Comment: MW before it became Tide was the best and now Tide is of the same if not better quality and service.

Name: D****** M********
Date: 2023-08-29 17:51:09
Rating: 5
Comment: Courtney who is the manager is very client oriented. My washing machine broke when I came back from vacation overseas - got my clothes wet but did not wash them. Although the policy is to weight before washing (standard) she understood my situation and made the necessary adjustments. Absolutely recommend the place !

Name: C****** P*****
Date: 2023-08-25 16:51:31
Rating: 5
Comment: Always friendly, courteous and very well nicely done. Thank you to the Tide team!

Name: F**** Y*****
Date: 2023-08-24 17:19:01
Rating: 5
Comment: They are always on time and do a great job with my expensive custom shirts

Name: C D**
Date: 2023-08-12 16:30:55
Rating: 5
Comment: Our driver Eric is wonderful and professional. I absolutely love the pick up and return service.

Name: K**** O
Date: 2023-08-08 16:50:20
Rating: 5
Comment: We love our service! Clothes always look perfect

Name: T*** K*****
Date: 2023-07-30 14:33:18
Rating: 5
Comment: My clothes look great! The cleaning service is thorough and the clothes are neatly hung with tissue. Quick turn around.

Name: J****** �********* J************
Date: 2023-07-29 16:04:52
Rating: 4
Comment: A bit overpriced compared to other local cleaners but convenient. Our pickup guy Erik is amazing.
Photo

Name: J*** B*********
Date: 2023-06-22 14:29:09
Rating: 5
Comment: Very professionalGreat fast service.

Name: M*****
Date: 2023-05-25 19:56:33
Rating: 5
Comment: Always great service from us and loved the treats they leave for our doggies. Super sweet! Best service.

Name: V*******
Date: 2023-05-20 16:58:07
Rating: 5
Comment: They do a great job with our laundering and dry cleaning. I absolutely love love love that they can pick up my laundry and deliver it to my home with almost little issue.Thank you thank you thank you!

Name: C*** R*******
Date: 2023-05-11 16:36:10
Rating: 5
Comment: The lite starch is perfect. The scent is just noticeable. So easy.

Name: K********* M*******
Date: 2023-05-10 21:06:25
Rating: 5
Comment: Great Valet service at my apartment complex. Always reliable and clothes are fresh.

Name: N****** M******
Date: 2023-05-10 17:10:51
Rating: 5
Comment: Mr. Auturo is my Tide guy!!! He’s very respectful and alway taking care of the Gables family. He’s awesome and your clothes are so clean.

Name: j**** l********
Date: 2023-04-21 17:51:39
Rating: 5
Comment: I love my concierge pick up driver. He knows I have dogs and always brings bones to gift each of them. He is very professional and responsive

Name: J*** B
Date: 2023-04-14 16:30:30
Rating: 5
Comment: Excellent customer service, and also excellent cleaning/pressing.Erik is our usual pickup/drop-off contact, and he is *awesome* at his job. Give that man a raise, Tide!

Name: S**** B*****
Date: 2023-03-28 20:43:28
Rating: 5
Comment: Courtney and her team of professionals are at the top of their game when it comes to customer service

Name: E* S*******
Date: 2023-03-19 12:59:09
Rating: 5
Comment: We called Tide on a Saturday with a big challenge and they answered the call. On Monday, with only two days notice, they picked up 28 garbage bags stuffed with clothes, bedding, etc, and ireturned it all on Thursday! Store was great, driver was great, very happy!

Name: A***** H********
Date: 2023-03-15 16:35:49
Rating: 5
Comment: I absolutely love their service and Arturo is amazing. Always very helpful in answering my questions and scheduling my pick ups. You guys rock!!

Name: R*** P****
Date: 2023-03-09 22:11:01
Rating: 5
Comment: Great service!! Never had one issue in the whole time I’ve been using your service. Darryl is awesome!!

Name: P*** P*****
Date: 2023-02-04 19:38:31
Rating: 5
Comment: I depend on my Tide cleaning service to keep my busy life going with things cleaned and ready to wear in my closet!Page Parkes

Name: K** P****
Date: 2023-02-03 19:55:15
Rating: 5
Comment: Love the convenience of home pickup/delivery! Shirts are pressed to perfection! Cleaning and garment care is always attentive. And our driver is super nice!

Name: D****** O*****
Date: 2023-01-26 17:52:48
Rating: 5
Comment: I dont think I have EVR experienced customer service as well as Darrell! He is top notch, and in this day and age, that is RARE! Cheers to Darrell at Tide!

Name: A**** H*****
Date: 2022-12-23 19:00:51
Rating: 5
Comment: Beautiful service, my concierge Eric (sp?) is lovely as well!

Name: M****** B**********
Date: 2022-11-17 20:24:04
Rating: 5
Comment: Darrell is great, always on time with a smile and a kind word. Have recommended to many residents at 1900 yorktown

Name: K****** C******
Date: 2022-11-16 21:44:52
Rating: 5
Comment: They do a good job! Quality is good. Delivery is timely. On occasion, I’ll need to send an item back due to how clothes are hung. That hanging, sometimes creates wrinkled garments.

Name: M****** W*****
Date: 2022-11-10 20:14:44
Rating: 5
Comment: Used Tide Cleaners reliable and quality services since Houston inception. Happy Customer.

Name: E***** O******
Date: 2022-11-04 18:04:39
Rating: 5
Comment: I really like my delivery person….Lonnie….He is so kind and so thoughtful and so thorough! I feel very cared for!

Name: L*** L*******
Date: 2022-11-03 20:44:41
Rating: 5
Comment: The staff is extremely friendly! They send me useful and applicable coupons that are practical in my daily life. They also offer treats when I bring my dog to pick up my dry cleaning which is very thoughtful!

Name: M***** B****
Date: 2022-11-03 19:54:27
Rating: 5
Comment: I have used Tide cleaners for several years now. I continue to be delighted with their work and service.

Name: s**** j******
Date: 2022-11-02 17:35:46
Rating: 5
Comment: We have worked with Lonnie Stewart at Tide Cleaners for many years and couldnt be happier with Lonnies great service! In addition to being so responsive, helpful, and completely reliable, Lonnie is a genuinely nice person. We look forward to working with Lonnie for many more years!

Name: M*** M******
Date: 2022-11-02 17:16:10
Rating: 5
Comment: They always pick up and deliver on time! And they do great alterations and I love that I can text the valet.

Name: C*** S********
Date: 2022-10-29 17:01:17
Rating: 4
Comment: Really good and efficient process with great customer service.Prices are too high for 5 stars

Name: d**** g****
Date: 2022-09-22 16:50:02
Rating: 5
Comment: Easy pick up and drop off. Thier bag service is great for my massage business

Name: J******* P*****
Date: 2022-09-20 15:07:49
Rating: 5
Comment: Courtney is the absolute best. An exemplary model for the service industry who has a way of brightening up the days of all her clients, addressing them by name and remembering special laundry requests. She always has a positive attitude. Tide Dry Cleaners is lucky to have her.

Name: T***** J****
Date: 2022-09-10 17:36:42
Rating: 5
Comment: Love this place - the manager, Courtney, is extremely professional and helpful. The entire team, especially team member Jasmine, could not be nicer. Tide Cleaners is consistently friendly, quick, reliable, and professional. They do an excellent job and take great care of my clothes- never any fading or beading. Wonderful place!

Name: H P
Date: 2022-05-17 17:02:07
Rating: 5
Comment: Very satisfied with the job every time. JASMINE provides a great service.
Photo

Name: p***** j******
Date: 2022-05-08 23:55:09
Rating: 5
Comment: The Tide Cleaners on Buffalo Speedway is second to NONE!!! We have been using their dry cleaning services (on a regular basis) since they opened and we have ALWAYS been extremely happy with their work. We have always been treated with kindness and respect.

Name: N**** K***
Date: 2022-05-05 16:59:00
Rating: 5
Comment: Erik who picks up for my building is AWESOME!!! Very responsive and helpful to the newbie (me). :-) Laundry came back AWESOME! Prices are VERY reasonable also.Thank you!

Name: N*** C**** P***
Date: 2022-04-15 15:27:24
Rating: 5
Comment: Picking up within 24 hours without further charges!! What a deal!The staffs are friendly and professional!Courtney, Rosa, Chamira are the bestttt. I love this place!
PhotoPhoto

Name: J***** M*********
Date: 2022-02-22 22:13:01
Rating: 4
Comment: Its very simple...this is a no hassle process that always always delivers. You put your clothes in the drop box and they magically show up in a locker days later. Its so easy that its easy to take for granted.The one thing that keeps it from being 5 stars is the official youre clothes have been delivered message. Sometimes the code for the locker isnt included in the text.

Name: r******* e******
Date: 2021-10-29 19:06:02
Rating: 5
Comment: This was my first experience with Tide I was really pleased I was apprehensive because another cleaners ruined a St John knit suit of mine A friend referred me to Tide I will definitely use them again The staff was very professional and kind polite and informative Thanks

Name: D**** S
Date: 2021-10-12 01:56:49
Rating: 5
Comment: The ladies who work here are amazing! So kind, professional, funny and courteous. Best customer service ever. I would give 6 stars if it were possible.

Name: M M****
Date: 2021-07-23 16:53:15
Rating: 5
Comment: My Concierge is great! My clothes came back clean and perfectly folded. I would definitely recommend them in the future.

Name: M****** H*******
Date: 2021-07-02 17:26:28
Rating: 5
Comment: Courtney provided excellent customer service. She was knowledgeable and very friendly! It was my first time visiting and she and answered any question I could have even thought about having!

Name: V***** M****
Date: 2021-06-18 21:37:40
Rating: 5
Comment: The service is excellent. The clothes come back like brand new. But it is a little expensive. You pay for good quality.

Name: H**** C*****
Date: 2021-06-15 22:12:10
Rating: 5
Comment: Great customer service and the dry cleaning is well done. It is on the more expensive side than I’m used to but I won’t take my really nice suits or shirts anywhere else.

Name: G***** D*****
Date: 2021-06-15 16:37:39
Rating: 5
Comment: They are very reliable and do good quality work. They have an arrangement for pickup and drop off at my apartment complex that is super convenient.

Name: C***** V** M****
Date: 2021-06-08 17:18:21
Rating: 5
Comment: Tide Dry Cleaners in Uptown did a fantastic job - I had additional questions and both the driver and the route manager were super-responsive. I highly recommend!

Name: r**** r***
Date: 2021-06-04 16:43:59
Rating: 5
Comment: Cleaning my king size sheets every week as our Labrador loves the bed!!! Exceeded my expectations and I only wish they were available in my summer home!!! The delivery person is kind, courteous and helpful!!!

Name: C*** D****
Date: 2021-04-13 20:06:28
Rating: 5
Comment: Excellent service, friendly staff, have used the Buffalo Speedway location,, under various ownership, for 30+ years. Excellent service has continued under Tide Cleaners. I use their laundry, dry cleaning, and alterations...all are excellent!

Name: J*** M*****
Date: 2021-04-13 17:20:14
Rating: 4
Comment: This is a great experience and fantastic service. They are very good about explaining things and very punctual about delivery and pickup. My only wish would be for a more Tide smelling clothes. The clothes were clean and folded but just did not have that at home washed in Tide smell to them.

Name: M****** G*****
Date: 2021-03-06 19:00:08
Rating: 5
Comment: They were awesome and just what we needed after the Big Freeze 🥶!!!We had NO water for 12 days so clothes were starting to pile-up!Manuel is very Professional and extremely attentive!Thanks 🙏🏽 Tide!

Name: D**** D*** P*****
Date: 2021-03-03 17:27:39
Rating: 5
Comment: Im hooked! This is the best service. All my clothes came back intact and cleaner. I will definitely use your service from now on. Strongly recommended.

Name: m***** m*****
Date: 2021-02-25 17:24:33
Rating: 5
Comment: They offered to help area residents by washing, drying and folding a bag of clothes for free. And it was done superbly, with attention to detail. Definitely a cleaners I will use in the future. Thank you Tide Cleaners on Buffalo speedway and bissonnet in houston. They even gave my dog a treat when I picked up!

Name: K**** S*******
Date: 2021-02-05 17:44:12
Rating: 5
Comment: I have a wonderful driver who picks up and delivers for me. His name is Manuel Esperanza,and he jumps thru hoops if need be for me. The cleaner follows special request and is always kind about special request.

Name: L T
Date: 2020-10-28 00:17:27
Rating: 5
Comment: Always have the best experiences here. The staff is so friendly and helpful, plus there are always really good coupons to add to your order when you drop off!

Name: B***** P***
Date: 2020-05-15 16:22:22
Rating: 5
Comment: I have used Tide Cleaners since moving to Houston in 2016. Never had any issues and thoroughly enjoy the staff at the Buffalo Speedway location. Very nice and dedicated to customer service. I also use the delivery service, which has also been excellent.

Name: d*** d***
Date: 2020-05-12 16:28:05
Rating: 5
Comment: Thank you for providing us (healthcare workers) with this service. Your help is allowing us to take at least one thing off our mind in this difficult times. We are grateful of the care we are receiving when we have always care for others. Thank you

Name: C*** B****
Date: 2020-04-13 22:19:00
Rating: 5
Comment: This was my first use of Tide since MW was changed over so old records were no longer there I was told. The staff was exceptionally nice cheerful and helpful even during this global event Drop Off was very quick and pickup within 8 minutes (due to me being new).Thanks again.

Name: Q S
Date: 2020-04-12 16:30:08
Rating: 5
Comment: Excellent experience with Tide! I am impressed by their responsiveness and professionalism. I recieved my clothes 2 days before promised. I am pleased with the outcome. I am a new customer and will be back!

Name: C********** C****
Date: 2020-03-20 14:38:01
Rating: 5
Comment: Tl;dr : they reimbursed me for a shirt they lost.I was really bummed when I got my order back and one of my brand new shirts was missing. I called, they said “we’ll look into it. It could take two weeks to finish investigating.” At that point, I wasn’t very hopeful. The manager, Adam, called me and asked for a description of the shirt and in the meantime, asked me for a receipt of when I purchased the shirt so they could reimburse me. They couldn’t find the shirt, so they gave me a full reimbursement for the shirt, plus a credit on my account for the inconvenience. Adam is a stand-up guy and took responsibility (even though it wasn’t his fault necessarily), which, combined with the reimbursement, took the sting out of losing one of my favorite shirts. I appreciate their commitment to good customer service, despite the blunder.

Name: M***** M******
Date: 2020-03-02 19:58:28
Rating: 5
Comment: Great service and great work BUT still too pricey...I took 10 pieces and the bill was still $99.00 even with the 20% discount...they were cotton and casual clothing..nothing dressy, just a few work tops and pants.keep those coupons coming...otherwise love the service!

Name: S**** L******
Date: 2020-02-20 18:51:33
Rating: 5
Comment: Excellent first time experience. Loved the pick/up and drop/off services, and the clothing returned looking and smelling great! Although they initially forgot to honor my 50% off coupon for first-time customers, they quickly corrected their mistake and credited by card.

Name: V******* P**** R***
Date: 2020-02-19 05:13:56
Rating: 5
Comment: Hello ! Houston and elsewhere this is the only place I have my clothes washed or dry cleaned for two decades at least, Why.? Because the quality is a guarantee 100% every time on a timely manner and ever customer service excellent.Thank you Darell my Concierge.!

Name: G******** D
Date: 2020-02-14 17:49:34
Rating: 4
Comment: Great customer service. But it’s honestly GROSSLY overpriced. You’re paying for bells and whistles. I just want my clothes dry cleaned.

Name: M*** P******
Date: 2020-01-28 18:05:47
Rating: 5
Comment: Maybe a bit pricey (but hard to tell since the first item I had laundered was a semi formal gown). They have coupons which helps buy the dress was cleaned beautifully and you can’t beat the convenience tide offers!

Name: C****** H*******
Date: 2020-01-14 21:46:52
Rating: 5
Comment: If you’re a new customer, the process may be a little overwhelming. Don’t be shy about telling them you’re new! Once you get the ‘tour’, you’re “in the know”!Fast and friendly service. Use the texting option when you drop off and pick up and it’s super fast and always to your specifications. Great place.

Name: D**** S****
Date: 2020-01-09 16:08:53
Rating: 5
Comment: Everyone is always so nice and efficient. They really know how to treat their customers. My items are always ready when promised and done perfectly.

Name: S***** B******
Date: 2019-12-14 17:53:51
Rating: 5
Comment: I use Tide Cleaners twice a week. We love the service. My husband always has clean shirts!! Manuel is awesome. If I forget to put my bag out I just text him and he picks it up even if he has already been by. We will continue to use and I would highly recommend.

Name: T** T***** C*****
Date: 2019-10-23 16:34:20
Rating: 5
Comment: This is a very convenient service. I especially like the delivery services they provide. I only use Tide Cleaners for my shirts, because the do a much better job than my normal drycleaners. I do not use them for slacks, because the cost is much greater than my normal drycleaners, and the quality is about equal. Aside from that, everything has been great!

Name: B**** P********
Date: 2019-10-23 14:42:04
Rating: 5
Comment: It was my first time using their service. Everyone at that location was so professional and went out of their way to introduce me to their services.The price was good as well. I will definitely go back there again.

Name: A***** K****
Date: 2019-08-09 16:32:39
Rating: 5
Comment: Tide Dry Cleaners is reliable, affordable and has great customer service. The home pick-up and delivery makes doing dry cleaning super convenient especially with kiddos. I highly recommend!

Name: N*** C*****
Date: 2019-08-08 12:23:02
Rating: 5
Comment: I am shocked to see any negative reviews for this place. I was treated very professionally, the services were fantastic and very quick, and I was extremely satisfied with the way they cleaned it. I will be returning when I have dry-cleaning again! I was beyond impressed with how this facility is run.

Name: C**** C*******
Date: 2019-07-26 18:07:31
Rating: 5
Comment: I have been going to the Tide on Buffalo Speedway in Houston for about a half year now. My experience actually started out bad. The (now former) employee that took my 3 piece suit did not give me a ticket, and my suit was lost. It was nowhere on any of the racks, it wasnt in the baskets, and they had no records of it. When I went to get it, I was of course very upset. A very nice person named Courtney Tucker helped me out. Even though I was mad, she was very courteous and helpful. She looked everywhere, and called me often during the search. After a while, we had to call it a loss, but Courtney was able to help me get store credit for the value of the lost suit.My plan was to just use the store credit, and then try a different dry cleaner. But every time I dropped off or picked up Courtney was super nice and helpful. She even remembered my name. I just finished the rest of my store credit, but I will keep going to this dry cleaner because of Courtney.

Name: K** C****
Date: 2019-07-17 03:17:29
Rating: 5
Comment: My husband spilled red wine last night on brand new dress shirt. Waiter at Tony’s immediately tried to clean with club soda, but did not work. Tenequa and Krist provided outstanding service today in properly removing the stains. Still looks brand new. They saved the shirt.Thank you!You all are great!!

Name: D***
Date: 2019-07-12 17:30:22
Rating: 5
Comment: I dont take my clothes in very often because it is hard to find a good cleaner. But I think I will be visiting Tide more. Great location and nice employees.

Name: M****** C
Date: 2019-06-22 17:06:10
Rating: 5
Comment: Exceptional service and very fast speed at this location. I love the Tide Dry drive up model, it is very convenient and the staff are super friendly and efficient. I would give higher than 5 stars if I could just for the time that I save picking up orders at the fast Buffalo Speedway location without having to park and leave the car.

Name: P******** D*****
Date: 2019-06-22 16:59:08
Rating: 5
Comment: My son’s father passed away. He worked for the post office and his shirt was filthy! My son wanted it for memories, so we got it cleaned at tide cleaners on Buffalo Speedway. they were so nice to us and offered their condolences and cleaned the shirt so well, we are very happy thank you !

Name: L*** U*******
Date: 2019-06-12 17:35:46
Rating: 5
Comment: If you want personalized, expert service, then you must use Tide Dry Cleaning! They have given me prompt delivery every week, and my clothes come back looking just as good as the day I bought them! I recommend Tide Dry Cleaners to all my friends.

Name: K***** R*****
Date: 2019-06-12 13:59:34
Rating: 4
Comment: It was good. Concierge was helpful since I was new. The price is quite a bit more expensive. No clear way to add the 50% first time customer coupon so I had to contact customer service.

Name: M****** S******
Date: 2019-05-16 12:29:39
Rating: 5
Comment: DMecha is amazing! The 5 Star review is not only for just the outstanding services and quality Tide provide to you, but for my favorite Tide employee DMecha! She just has the most wonderful smile and spirit, and always makes sure to know your name! All the Buffalo Spwy staff is kind, courteous, and friendly, I am a Tide customer for life!

Name: T*** i* M** B********
Date: 2019-04-20 17:15:36
Rating: 5
Comment: Never thought I would have such an Ah-mazing experience with a brand known as laundry detergent and not for dry cleaning services. Let me just say, Tide has knocked it out of the park when it comes to dry cleaning! My entire experience was Ah-mazing from the time I walked in, from when I left and when I came back to pick up my dry cleaning. They are taking the dry cleaning industry to another level! As the saying goes, You get what you pay for! Some may say its expensive, I say its quality! When I walked in, the 1st thing I noticed was it did not smell like a dry cleaners! No chemicals! I was greeted by a lady named Kristie, she explained to me in detail how the Tide Dry Cleaning works, how the process goes etc. I dropped off my dress in the morning and dropped of another dress that afternoon and received them both the very next day! When I looked at my dresses, they looked brand new! One I bought from the store brand new and the other one I bought at a resale store. And the one I bought brand new looked even better than when I 1st purchased it! I could go on and on; and I am NOT exaggerating! I am hooked and I am taking ALL of my clothes to Tide Cleaners from now on! They have a new customer for Life!!!!

Name: M****** P******
Date: 2019-04-20 16:54:32
Rating: 5
Comment: I used the wash and fold delivery and pick up service. It was convenient and reasonably priced. Our concierge contacted us right from the start and answered all our questions and let us know how to contact him if anything came up. Clothes came back clean and folded right on schedule. Would recommend!

Name: N***** A********
Date: 2019-04-12 01:16:00
Rating: 5
Comment: Costumer service was excellent! My husband noticed the difference in his shirts. He said they looked cleaner and crisper with no starch. Will continue to be a customer! Very happy costumer!

Name: J***** M*
Date: 2019-04-11 19:47:08
Rating: 5
Comment: Tide has very successfully cleaned my Queen Down comforter, my Down Bed Jacket and Down full length Robe. Everything came back beautifully packaged or hung in an air-tight package. I will send my Scottish Cashmere robe and all of my Scottish Cashmere sweaters to be cleaned. In the past I have always washed my cashmeres, however, I have no qualms about sending these items to Tide. I could not be more pleased with Tide. The very best Dry Cleaner I have ever used.

Name: D**** H*******
Date: 2019-04-01 16:47:46
Rating: 4
Comment: The service was awesome and I think it matches the price for overnight delivery. However, Ive never taken anything to dry cleaning so Im not sure if the prices are competitive or not. I do think that if I hadnt gotten an offer for 50% off the first time, I probably would have gone elsewhere. The delivery and pick up service is pretty unique though!!

Name: K***** B**
Date: 2019-03-22 18:44:27
Rating: 4
Comment: They’ve been good about cleaning his clothes. I’ve sent some shirts back because they have been starched and my husband doesn’t like his shirts starched. The delivery service is especially handy because we both work and need our clothes in top notch shape.I can say that I haven’t been disappointed with my clothes. Thank you!

Name: S*** T*******
Date: 2019-03-13 15:10:47
Rating: 4
Comment: I am really impressed with Tide Cleaners, I just wish a Price List was available. Thats only fair. I prefer Tide Cleaners so obviously Im willing to pay extra, but it would still be great to know the cost beforehand.

Name: T*** P*****
Date: 2019-01-02 05:33:31
Rating: 5
Comment: I brought in a delicate dress, thick sweater, and a blouse and all were wonderful when I picked them up. The staff was courteous and prompt, the only thing I don’t like is that there is no price menu. It would be helpful if you had a menu that stated what pieces START at.

Name: K**** C******
Date: 2018-10-07 19:33:32
Rating: 5
Comment: My first trip to Tide Dry Cleaners was filled with friendly, welcoming smiles of employees who were genuinely helpful and interested in ensuring a great experience. We will definitely be back!

Name: Z**** M****
Date: 2018-10-04 11:16:01
Rating: 5
Comment: Everything about the experience was 5 star. The staff was extremely professional, friendly and personal, and accommodating. My clothes came back clean, fresh without the lingering chemical odor. Im so pleased to have found Tide Dry Cleaners. Im a regular customer for life.

Name: J***** P******
Date: 2018-06-20 22:04:42
Rating: 4
Comment: The results and convenience is great but for anything other than shirts the costs are outrageous. $25 to clean a dress, $10 to clean a pair of pants. Other cleaners do it for half of that so if MW/Tide could meet in the middle there would be a case for increasing the amount of business. I know I would send more items if the other clothing items were cheaper.

Name: B****** W******
Date: 2018-05-04 22:39:56
Rating: 5
Comment: Wow. Great experience - very friendly service from Martin, and my garments look better than they usually do coming back from the cleaners. Ive never really bought the hype that MW is superior to other cleaners, but apparently Ive been doing myself a disservice by not coming here.

Name: K**** E****
Date: 2018-04-25 20:15:05
Rating: 5
Comment: I have used their secure dropoff service available at different apartments and its very convenient and consistent service with great quality.

Name: W****** S******
Date: 2018-03-07 22:06:16
Rating: 5
Comment: Im a long-time customer. Ive seldom had any issues or problem. My valet, Jim is EXTRAORDINARY is likely one of the reasons I continue to be so satisifed.

Name: P****** S*****
Date: 2017-08-14 13:21:29
Rating: 5
Comment: Used to have nightmares about shoddy dry-cleaners who burn buttons off of shirts and put creases in shirts where they dont belong. MW, though a little bit more expensive, does the BEST job Ive found in a DC. Furthermore, the convenience of drop off/pick up at my building is just the icing on the cake. Will be using MW exclusively from now on.

Name: J**** C********
Date: 2017-08-12 02:50:29
Rating: 5
Comment: Ive been using MW Cleaners now for over 5 months. Great service and no complaints whatsoever about the cleaning process. I highly recommend them and especially like the fact that my cleaning is picked up and delivered to my home.

Name: K**** W*****
Date: 2017-06-14 21:21:43
Rating: 5
Comment: Darrell is great. Cleaning is generally good. They ruined a shirt of mine and gave me a credit, but not nearly enough to replace. Life goes on.

Name: C**** H******
Date: 2017-05-10 22:57:21
Rating: 5
Comment: Always great service and delivered when promised. My valet driver, Robert, is amazing. Hes always available to answer questions and is so accommodating when I need special pick ups or drop offs. Hes always willing to go above and beyond to assist. I have recommended MW Cleaners to family and friends. The prices are exceptional and the best part is not having to ever leave my apartment. Quality work every single time. I LOVE IT!!!

Name: G** K*****
Date: 2017-02-09 20:45:33
Rating: 5
Comment: Travis is an exceptional young man and very attentive to all of my requests. He always has a smile on his face and goes out of his way to help make my experience with MW satisfactory.

Name: T**** C*****
Date: 2016-09-20 20:38:59
Rating: 5
Comment: Had the best service. I dropped off my bag in my apartment and was returned quickly. They have great turn around time. My wedding dress was cleaned very well along with other items I submitted. Great job.

Name: D*** R*****
Date: 2016-07-13 20:45:19
Rating: 5
Comment: Great service, always deliver as promised and they follow all instructions you give them for your clothes. I was impressed that they even took the time to stuff tissue paper into the sleeves and shoulders of one of my dry-cleaned shirts to keep the shape/form.

Name: C***** H***
Date: 2016-06-14 02:33:10
Rating: 5
Comment: The process for dropping off clothes and picking them up is very efficient. MW Cleaners charges a fair price and a quality cleaning. I truly enjoy them as a dry cleaning service.

Name: S**** G***
Date: 2016-05-12 12:50:04
Rating: 5
Comment: Our clothes always are so fresh and clean smelling! So nicely put on the hangers with tissue paper. Your deliver guys are the best! Larry and Lonnie. The highlight of our dogs day is dry cleaning delivery day when he gets - not one but 2 dog bones!!! As soon as he sees us put the MW bag on the porch, he patiently waits by the door til delivery time! Thank you

Name: J*** J*****
Date: 2016-02-18 18:30:58
Rating: 5
Comment: I have been a Craigs, Ops! MW Cleaners customer for 25 years.We always get great service, and the staff is very friendly and helpful.Cant imagine going anywhere else!

Name: P N*******
Date: 2016-02-13 07:13:17
Rating: 5
Comment: MW Cleaners is clearly one of the best cleaners in Houston. Customer service is outstanding and they do a great job with your garments. I dry clean a lot of my clothes on a weekly basis and very rarely have an issue. If I do, it is taken care of immediately. I wouldnt bring my clothes anywhere else!

Name: A***** W*****
Date: 2015-10-12 12:17:28
Rating: 5
Comment: Excellent customer service, always! Whether Im in early at 7am for a drop-off or arriving a bit late for pickup, someone will greet me with a smile. The employees make me feel valued and the quality of the service is top notch. The only cleaning service that stands out in my memory. Highly recommended!

Name: V****** S******
Date: 2015-10-12 01:39:49
Rating: 5
Comment: Great service, friendly staff. Always helpful and quick with their dry cleaning. Clothes back the same day if dropped off before 9am.

Name: C********** B***
Date: 2015-09-23 14:47:42
Rating: 4
Comment: The staff at the MW on Buffalo Speedway and 59 are always friendly and do a good job. Occasionally the laundry is late on Monday like the time before last but that is not their fault. So I have to make another trip and come back on Wednesday. I like the quality of the work. I think the prices are very high even with the coupons that I use so I have used other places that are less expensive. This location on B.S. is very convenient for me so that is where I normally go.

Name: E****** O****
Date: 2015-09-13 14:51:19
Rating: 5
Comment: Quick effective and more than anything use technology as it is meant to be. They email you and notify you when your close are ready for pickup and electronic receipt keeping in mind green cleaners. Always great and courteous service by the staff.

Name: M* H
Date: 2015-09-11 13:11:20
Rating: 5
Comment: Ive been using MWCleaners for over 2 years now and had always experienced exceptional service. Clothes never smell like chemicals and always look like new. Keep sending those coupons.

Name: C***** H***
Date: 2015-08-27 22:56:41
Rating: 5
Comment: We live at the River Oaks Amli, and we love the service!! So very convenient, and the cleaning job is top notch. The only thing Id like to suggest is some way to mark spots that need attending on large items like comforters. There are tags for shirts and pants, but nothing for larger items. Tape, perhaps?

Name: S**** D****
Date: 2015-08-07 00:40:21
Rating: 4
Comment: Our experience has been very satisfying. There was a little clitche in the beginning where we were being billed for someone elses clothing. But, that was quickly resolved. People (employees of companies or customers) must remember to have patience & compassion for one another. Because, no one is perfect & we ALL make mistakes. Thank you very much for providing the delivery service. Wish a few other companies would provide this service.

Name: B**** C******
Date: 2015-08-07 00:23:39
Rating: 5
Comment: I have always had prompt, professional service from MW. My clothes arrive at my door twice a week, always on time, and always spotless. If I have an issue or require special service, all I need to do is pick up the phone and call Danny, who will go out of his way to meet my needs. Their prices are hard to beat for pickup and delivery. I give them 5 stars! Barry Cirtain

Name: Y****** G******
Date: 2015-08-06 22:11:15
Rating: 5
Comment: Mr. Dolford is a wonderful valet. Always knows exactly where our clothes are. Friendly, quiet can slip in the office and not bring a lot of attention to himself. The ladies at the facilities are always nice and ready to assist. If there is a problem they go above and beyond to straighten it out.

Name: T** D****
Date: 2015-07-30 22:33:00
Rating: 5
Comment: Darrell my driver is great! Hes very prompt, my clothes always look great! I love using your service!