Tide Cleaners

category: Laundry service, Custom tailor, Dry cleaner, Mens tailor, Sewing shop, Tailor
address: 4675 Hwy 6 Ste A, Sugar Land, TX 77478, United States
Phone: +1 281-491-8445
Cheap Laundry: Tornado Laundromat Tornado Laundromat
worktime:
DayTime
Monday6:30 AM–7 PM
Tuesday6:30 AM–7 PM
Wednesday6:30 AM–7 PM
Thursday6:30 AM–7 PM
Friday6:30 AM–7 PM
Saturday8 AM–5 PM
SundayClosed

site: https://tidedrycleanerstx.com/locations/dulles
rayting: 4.3
services: Service options: On-site services,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,




Name: L**** B*******
Date: 2023-11-19 19:06:14
Rating: 5
Comment: Good work, very pricey

Name: G*** J******
Date: 2023-11-02 16:35:58
Rating: 5
Comment: Tracy is always professional, very helpful and on time every time. It is always an easy and quick drop off and pick up.

Name: c*** w*******
Date: 2023-10-26 17:09:19
Rating: 5
Comment: Great customer service, and they did amazing with my belongings.
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Name: E******** C******
Date: 2023-09-29 17:10:44
Rating: 5
Comment: Excellent and timely service! I will return.

Name: R** E*******
Date: 2023-07-27 16:25:00
Rating: 5
Comment: When you need it done yesterday and you need it done right…this is a professionals go to cleaners within a 20 mile radius

Name: D**** C****
Date: 2023-07-26 17:13:12
Rating: 5
Comment: Quick and easy

Name: L***** H*******
Date: 2023-07-13 20:20:13
Rating: 5
Comment: Replaced two broken zippers and thus saved my two favorite skirts!

Name: N***** C*****
Date: 2023-06-11 19:10:32
Rating: 5
Comment: I like that the clothes doesnt have the chemical smell afterwards. Ms. Tracy & Ms. Adara are very professional & fab customer service.

Name: L** C******
Date: 2023-04-29 23:07:04
Rating: 5
Comment: Tracey is the absolute best and she makes Tide Cleaners shine! She is welcoming, always smiling, so pleasant and very professional. Upon my last visit she had already pulled my pick up order and was processing it before I walked into the store! I did not check in early and it was only my second time to visit with her. She recognized my car and me and had my order ready to go as I entered the store. That my friends is EXCELLENT CUSTOMER SERVICE!!! Thank you Tracey!!!

Name: i** l***
Date: 2023-04-20 20:20:14
Rating: 5
Comment: Good customer service, prompt service

Name: J***** B******
Date: 2023-04-08 21:43:07
Rating: 4
Comment: Just dropped off my coverlet, so I dont know, but the ladies were nice.More review to follow after the service is completed.I have picked up my covered, and lemme tell ya! This thing was seriously reeky, between our dogs, and using it at the campsite. I wasnt sure anyone could clean in without destroying the fake fur.I got this home and it smalls brand the F new! I will be bringing all our coverlet to this location. The ladies were very nice; the trick is recognize they are working hard and are very busy. Take a little patience and you too will receive better service.As hard as you work in your position is as hard as others work in theirs. Give a little credit, and credit will be given to you.

Name: F***** Y*******
Date: 2023-03-15 16:40:02
Rating: 5
Comment: I recommend to use Tide Cleaners to everyone because they are professional. They do quick service, have welcoming environment

Name: j**** l***
Date: 2023-02-05 18:32:22
Rating: 5
Comment: Washed, starched, pressed my tux shirt perfectly again!

Name: I*****
Date: 2023-01-13 14:54:35
Rating: 5
Comment: The lady there was very nice

Name: A** L***
Date: 2023-01-07 17:34:30
Rating: 5
Comment: We had a pipe burst and can’t use our washing machine. We brought clothes here to be washed, and they did a great job.

Name: F**** Y*****
Date: 2022-12-30 17:47:44
Rating: 5
Comment: Great Job cleaning wine out of table cloth.

Name: R*** K********
Date: 2022-12-24 17:42:34
Rating: 5
Comment: I brought in a pair of pants I spilled coffee on but I was just in town travelling and they did it in less than 24 hours and they were perfect again!

Name: T***** p** i************ &****** l***** T*****
Date: 2022-12-16 18:47:17
Rating: 5
Comment: Magnificent

Name: C******** K*****
Date: 2022-12-13 15:00:07
Rating: 5
Comment: What keeps me going back is the employee that works there and has for a long time. She brings joy with her smile!

Name: L***** W********
Date: 2022-12-08 21:10:28
Rating: 5
Comment: Excellent

Name: J****** M*******
Date: 2022-12-01 17:32:27
Rating: 5
Comment: The customer service was phenomenal and timely

Name: M*** M****
Date: 2022-11-19 17:29:46
Rating: 5
Comment: Excellent service and communication.

Name: A********** H***
Date: 2022-11-19 17:28:14
Rating: 5
Comment: My uniforms were ready in 12 hours. That was a huge help!

Name: T*************
Date: 2022-11-17 19:16:41
Rating: 5
Comment: Great work

Name: E*** D***
Date: 2022-11-06 18:01:09
Rating: 5
Comment: Tracey is the manager and she greets me using my name. My orders are primarily wash and fold. She treats me as well as her biggest dry cleaning customers. Orders are neat, well folded, clean, wrapped and bagged upon pickup. You can text ahead to have drive through pickup. Facility is clean and fresh.

Name: A******* G***
Date: 2022-10-07 16:49:41
Rating: 5
Comment: Tracy is so good and super friendly. They do such a good job there! My dad lives 45 minutes away but insists on having his clothes dry cleaned / laundered here!!

Name: M****** G***
Date: 2022-09-28 16:58:47
Rating: 5
Comment: Courteous and professional

Name: L C************
Date: 2022-08-27 16:34:51
Rating: 4
Comment: ***Update: Less than 24 hours after this incident, the manager contacted me with a very caring approach. Following her questions, she provided me with a photo of the lost shirts, and explanation.***They lost all but one of my garments in my dry cleaning order. Today I learned that I no longer have about 3 or 4 or my sons new shirts I just purchased for him recently. He wore them and wanted them to continue looking nice for work. Now theyre history.

Name: B**** S****
Date: 2022-07-17 16:14:50
Rating: 5
Comment: Thank you, your customer service is great, will surely recommend to others.

Name: p**** r**
Date: 2022-06-29 20:17:05
Rating: 5
Comment: I originally left a bad review but after Tracey took care of my issues, Im satisfied with the outcome.

Name: G***** B*******
Date: 2022-06-16 21:44:15
Rating: 4
Comment: The staff is very goo, always up to give you a hand

Name: L**** J***
Date: 2022-06-15 03:37:29
Rating: 4
Comment: Not all stains were completely removed from garments to satisfaction, but staffs service was professional and easy..

Name: F***** C****
Date: 2022-05-21 05:14:10
Rating: 5
Comment: The washing machine and dryers are pretty clean and have many different loading sizes let you to choose. I higher recommend this nice washateria place to go. Well done the service

Name: O**** I****
Date: 2022-04-07 16:27:22
Rating: 5
Comment: Very good staff. Helpful and ready to fix problems. Have not been to this cleaners in 2 year due to the pandemic. The one issue I have is when I state to have my shirts folded I really want them folded. That is the only problem I have.

Name: J**** A*******
Date: 2022-02-15 19:58:27
Rating: 5
Comment: Excellent work, exceptionally courteous attending clerks, reasonable pricing.

Name: G*** M***
Date: 2022-01-31 03:08:33
Rating: 5
Comment: Courteous & friendly staff. Have had no issues. Tracey goes above & beyond to ANTICIPATE our needs. Thats an extra mile effort!

Name: E*** G******
Date: 2021-12-08 23:00:25
Rating: 5
Comment: Great service

Name: M****** T*****
Date: 2021-10-12 22:53:23
Rating: 4
Comment: It is one of the best dry cleaners I’ve ever been to but it is not worth the price. Extremely expensive for the quality.

Name: M**** J****
Date: 2021-10-06 21:52:17
Rating: 5
Comment: Friendly staff, clean environment, quick service.I utilized the wash dry & fold services and my clothes were ready to be picked up just 24hrs later. They were folded so neatly and they smelled great!

Name: R*** C*************
Date: 2021-10-06 20:39:01
Rating: 5
Comment: We were referred to this place by my daughters Sergeant. I loved this place!! Attendant was friendly and professional. Facility was clean. Service was exceptional. Will definitely be back.

Name: Z***** K**********
Date: 2021-09-16 20:46:44
Rating: 5
Comment: Love how easy it is to used their service. They make dry cleaning efficient and convenient for everyone to use.

Name: C***** C****
Date: 2021-07-18 17:08:16
Rating: 5
Comment: The clerk was very nice and pleasant. The cost was pricey but the overall service makes up for the cost.

Name: M****** G*****
Date: 2021-07-14 16:44:25
Rating: 5
Comment: Amazing service!

Name: A**** V***
Date: 2021-06-24 16:48:40
Rating: 5
Comment: Dry cleaning and service are fantastic!

Name: H******** R***** J*
Date: 2021-06-13 16:35:06
Rating: 5
Comment: This dry cleaning business was amazing! Very friendly service! Good dry cleaning! I recommend!

Name: M***** P*****
Date: 2021-06-08 17:09:37
Rating: 5
Comment: The Store Clerk took good care of ME

Name: S******** T***** (**************
Date: 2021-06-08 16:45:20
Rating: 5
Comment: I like the quality of service, drive through and how the items are presented on the return. Pricing is hard to justify for most of my items. I had 2 jackets done for $22 and elsewhere 8 items for less than that total. Mens shirts at $10 is not sustainable. Id do more business with more affordable pricing.

Name: A** C****
Date: 2021-05-19 14:58:24
Rating: 5
Comment: Used the wash and fold service and was very pleased with Annette. This was a first experience and she was very pleasant and helpful.

Name: M***** T*****
Date: 2021-05-07 18:00:42
Rating: 5
Comment: I appreciated the quality of service provided Ms. Tracey & Ms. Annette EVERY time I utilize their service..!!!

Name: m*******
Date: 2021-04-28 18:58:19
Rating: 5
Comment: May be a little expensive, but the quality is so much better!

Name: M***** M**********
Date: 2021-04-21 16:37:09
Rating: 5
Comment: Amazing customer service. Drive thru pickup!I thought it was a bit pricey, but when I got my clothes back, they were amazing. They place tissue paper in the body of my button up cardigans and my skirts were hung on clip type hangers. I was so impressed and delighted in the care of my garments.

Name: F****** T******
Date: 2021-04-13 12:48:25
Rating: 4
Comment: Good Experience. Good customer service.

Name: C***** A*****
Date: 2021-04-07 16:24:38
Rating: 5
Comment: Always greeted with a smile, quick and easy service

Name: M*** G*****
Date: 2021-03-12 17:33:02
Rating: 5
Comment: Excellent Service and Customer Service

Name: L*** P******
Date: 2021-03-09 01:17:08
Rating: 5
Comment: Tide Cleaners laundered a king size comforter that was water damaged during the recent ice storm. We had washed the comforter but it was stained from the rust in the pipes.After such a harrowing experience, it was wonderful to talk with the ladies who did the intake. They were thoughtful as well as kind and professional.I will certainly take all items that need special care to Tide Cleaners.Thank you so very much for your promotion that allowed the comforter to be cleaned for free.That was such a help.

Name: j********* m*****
Date: 2021-03-03 21:37:11
Rating: 5
Comment: Awesome Service!!!I will continue to use your cleaners.I will tell everyone I know about how great you all are. I was so impressed with the quality of your work.

Name: R**** S******
Date: 2021-03-03 18:29:13
Rating: 5
Comment: Very polite and I was in and out

Name: m*******
Date: 2021-03-02 17:31:11
Rating: 5
Comment: During this whole pandemic they have taken care of me and my family. They have all been wonderful. I am grateful to all they have done and have found myself a new cleaner!

Name: M*** C*******
Date: 2021-03-02 02:48:24
Rating: 5
Comment: I love this place. I drive past 20 dry cleaners to come here. Convenient. Fast. Efficient. Professional. Very, very skilled at what they do. I’ll keep coming back

Name: K****** E****
Date: 2021-02-26 20:14:07
Rating: 5
Comment: Very friendly and professional. They offered to clean towels and comforters for free for people who had suffered damage after the winter storm. I am so thankful and grateful for their services. My towels were cleaned, disinfected and smell like heaven! Awesome service!! Again thank yall!!!

Name: R***** N******
Date: 2021-02-26 00:21:08
Rating: 5
Comment: A next level cleaners with outstanding service and customer service.

Name: J******* M******
Date: 2021-02-23 23:17:09
Rating: 5
Comment: I had a massive flood due to winter storm and can not do laundry... I loved the service and my clothes are so clean... I did receive an email after I turned in clothes to get a free bag washed... I do have another bag ready for tomorrow so I can use my free bag... but will have a bag or more with a family of four.

Name: K******* B****
Date: 2021-02-07 21:35:44
Rating: 5
Comment: They steamed my daughter’s dress for her Sweet 16 and it looked amazing.

Name: C****** �**** M*************
Date: 2021-02-05 17:37:27
Rating: 5
Comment: It was my first experience. Everything was perfect... Great customer service. Was initially concerned about the cost, but it wasnt nearly as bad and the results were outstanding! Clothing smelled great and was clean clean clean, perfectly folded, all wrapped in plastic and in clean strong duffle bags. I will definitely use them from now on. Had laundry and dry cleaning done. Best job ever! So glad I discovered them!

Name: T** B***
Date: 2021-01-08 17:26:41
Rating: 5
Comment: My prior dry cleaners went out of business. They had a drive-thru window and I went looking for another dry cleaners with the same service. Tide Cleaners is only a little further away from my home, but they offer drive-thru service, also. However, I still want my items to be cleaned professionally and to be charged a fair price. Thats what I got recently when I went to them for the first time. My clothes are clean and pressed and the price was fair. I highly recommend them.

Name: P**** C*******
Date: 2020-12-11 19:19:23
Rating: 5
Comment: Annette was very professional, friendly and helpful. Our suits were ready the next day!

Name: C*****
Date: 2020-11-13 22:35:04
Rating: 4
Comment: The personnel were great but the price was higher than giraffe lips. 4/5 for price

Name: A***** B*********
Date: 2020-11-04 17:25:50
Rating: 4
Comment: The staff was friendly and courteous. The work was well done. However, the price was extremely high.

Name: A**** T**
Date: 2020-11-03 23:32:54
Rating: 5
Comment: Courtney went above and beyond for my first time experience!She is very professional and provided top notch service. Ill be coming back to her for sure!

Name: O******** A*******
Date: 2020-10-29 16:50:51
Rating: 5
Comment: Good customer service, very polite .

Name: M***** C*****
Date: 2020-10-18 18:27:22
Rating: 5
Comment: They do an amazing job with your clothes. It’s still the priciest of cleaners.

Name: J (***
Date: 2020-09-20 14:41:02
Rating: 5
Comment: The ladies there took good care of me

Name: J*** M****
Date: 2020-08-01 22:14:59
Rating: 5
Comment: Cant ask for a more professional, polite or service oriented staff. Always providing excellent service and the best of the best in dry cleaning and laundry services - cant thank them enough for what they do for their customers and their community.

Name: M*** A*******
Date: 2020-07-11 17:16:48
Rating: 5
Comment: Excellent service

Name: V****** E******
Date: 2020-07-02 17:31:14
Rating: 5
Comment: Tracey is seriously THE BEST! So sweet & helpful!

Name: B*****
Date: 2020-06-26 23:34:45
Rating: 5
Comment: I used their Wash, Dry, and Fold service and it was fantastic 🙂! I wasnt sure how it worked when I went in, however the rep was super patient and walked me through the process.In two days, two weeks worth of shirts, undergarments, shorts, some sweaters, and a towel all came out smelling and looking fresh. In addition, the clothes are wrapped, which was super helpful when it randomly started raining from my car to the house.I havent done a review before, but my experience was too good not to share. I highly recommend this place if you want a convenient place to have your laundry done. 👍🏽
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Name: E***** H*********
Date: 2020-06-03 18:01:13
Rating: 5
Comment: Outstanding service

Name: S K
Date: 2020-05-22 13:10:05
Rating: 5
Comment: Hands down best dry cleaning service. Tracey is always awesome, shes friendly, professional, and super sweet. 100% recommend this place

Name: R***** B******
Date: 2020-05-19 17:12:58
Rating: 5
Comment: First time user as a healthcare worker. It was exceptional and timely service. The staff are polite and courteous. It’s important to be acknowledge while you’re waiting. I know they’ve received a significant increase while offering no cost service to HCWs. Huge thanks!!

Name: N**** B******
Date: 2020-05-14 23:01:54
Rating: 5
Comment: They have the best service!!

Name: m**** b******
Date: 2020-05-14 03:22:14
Rating: 5
Comment: I will definitely recommend you business to my friends and family . Great job guys

Name: W***** L**
Date: 2020-05-08 13:30:20
Rating: 5
Comment: Drive through pick made easier. Staff were friendly

Name: T* N*****
Date: 2020-05-02 03:21:58
Rating: 5
Comment: I am all tied up with Tide for providing their excellent services for us healthcare professionals❣ They truly have come through for their community during this turbulent time😊 I am truly grateful to Ms.Tracy and Tiffany for their excellent customer service and, ultimately, better care towards our patients and community. Thank you for such a great and memorable experience🤗

Name: B***** J****
Date: 2020-04-28 17:57:56
Rating: 5
Comment: I have received superb service each visit.

Name: A*** K********
Date: 2020-04-19 16:23:33
Rating: 5
Comment: Thank you for helping those of us on the front lines. Great service!

Name: C******* J******
Date: 2020-04-12 18:22:54
Rating: 5
Comment: Outstanding service!

Name: T***** M*******
Date: 2020-04-07 16:22:56
Rating: 5
Comment: Such friendly staff, prompt. My clothing is handled very well even with how it’s hung and their use of soft paper for sleeves. The best cleaners ever!

Name: C****** P***
Date: 2020-02-28 15:23:27
Rating: 4
Comment: Good and reasonable pricing.

Name: T***** B***
Date: 2020-02-21 18:37:56
Rating: 5
Comment: Ms.Tracy is absolutely AMAZING! I recommend her location a thousand times!! 🏆🏆🏆🏆🏆I am new to the area and medically could not do my family’s laundry. She took care of me and allows me to heal. Thank you Ms.Tracy and Tide❤️

Name: S**** M** M****
Date: 2020-01-11 22:55:01
Rating: 5
Comment: My cloth look better than new. The service was great. I love my Tide Cleaners.

Name: B*** A*******
Date: 2020-01-11 03:22:28
Rating: 5
Comment: All the garments were finished perfectly.

Name: B**** B******
Date: 2019-12-06 00:10:29
Rating: 5
Comment: Did a really good job on my suits, Love the scent / smell. will be going back soon

Name: A***** C********
Date: 2019-10-24 16:54:20
Rating: 5
Comment: Erica was friendly and very detailed-oriented. The reason I keep coming back is because I feel like my clothes are handled with care at Tide Cleaners, unlike the questionable service I have received at other neighborhood dry cleaners.

Name: C**** D
Date: 2019-08-30 20:22:24
Rating: 5
Comment: Update: Tide reached out to me and we were able to come up with a resolution to the problem. It was a very professional and productive interaction. As long as this level of service is continued I will stay a customer.Three weeks ago I dropped off a bunch of shirts, pants and a few sport coats. When I returned the next day all was ready except my Tommy Hilfiger Sport cost. I was told to come back the next day and they zeros out the ticket for the sports coat since it was late. However, for the 4 shirts, 4 pants and 2 other sports coats I paid just about $100, which I think is really really high compared to other places I’ve gone.I end up going out of town and come back a week later to pick up my sports coat only to be told it’s still not there. I was told the manager would call me, never received a call. I ended up going out of town again and when I return a week later I stop back by and guess what?? STILL NO SPORTS COAT! I was told they will look into it and give me a call.Well I just received that call and this is what I was told. They are claiming I already picked up the sports coat and that I must have it?!?! Then they told me I could bring back all of the clothes so they can count it out to be sure?!?! This was three weeks ago?!?! I’ve already worn some of the clothes and they are in a bag ready to take back to the dry cleaner and they are mixed with other clothes that weren’t in my original order!The manager pretty much tells me there is nothing she can do, crazy! I then call the customer service number listed on the website. After explaining the issue to the customer service agent she tells me there is nothing she can do and that she could provide me with an email address to that franchise store?! I already spoke with them why would I want to email them? Why do you have a customer service line if they can’t do anything? Is that why the service is over priced? You’re having to spend payroll for people that do nothing?On top of this one of my pairs of pants came back with a stain that wasn’t there when I dropped it off. There was a sticker that said “There’s a stain here that we’ve judged too hard to removed”. Ironically, I used a Tide pen and removed the stain in two seconds. The stain that I didn’t even put there.Long story short, save yourself from this horrible place. The people always have an attitude, especially the manager. The second you walk in the door it’s like you messed up their day!

Name: J*******
Date: 2019-08-16 12:09:23
Rating: 5
Comment: Great alternative to take your dry cleaners they leave your clothes looking good and smelling great they also give you 50% off for first time customers so that’s a plus will be going back

Name: L*** H A********
Date: 2019-07-29 14:41:50
Rating: 5
Comment: Very accommodating, friendly, convenient drive through, competitive prices. Recommend!

Name: A****** S*******
Date: 2019-07-26 20:03:11
Rating: 5
Comment: I will be using Tide Cleaners again! They were professional and friendly. The store was clean and well lit. The drive through valet is a convenient aspect of the store. Best of all the formal dress I had cleaned came back spot free and the delicate material was in excellent condition.

Name: P*** F****
Date: 2019-07-17 17:49:06
Rating: 5
Comment: Prompt, courteous service. Dry cleaning done right!

Name: J******* G*******
Date: 2019-05-16 17:09:56
Rating: 5
Comment: You paid what you get for. This is great

Name: K*** V**
Date: 2019-03-18 16:01:45
Rating: 4
Comment: Very professional, great job on dry, or launder cleaning, they deliver as well, become a repeat, get emails with % savings.

Name: B**** H**
Date: 2018-11-10 19:34:05
Rating: 5
Comment: Quick service and reasonable price. You can drop off clothes and pick up on the next day.

Name: B**** W***
Date: 2018-05-07 10:09:24
Rating: 5
Comment: Always friendly and a warm welcome including recognizing me when I arrive! Makes you feel very comfortable to do business at MW Cleaners.

Name: M**** E************
Date: 2017-11-20 01:25:06
Rating: 5
Comment: Good work and great service!

Name: s****** s****
Date: 2017-10-18 20:52:50
Rating: 5
Comment: Wonderful place and great customer service

Name: R** B*****
Date: 2017-06-23 22:58:35
Rating: 5
Comment: Always perfect cleaning with pleasing manners and timely service. I have been using MW Cleaners for over 10 years and will strongly recommend them if you are looking for excellent service.

Name: S****** R***
Date: 2017-02-11 09:03:33
Rating: 4
Comment: Im always greeted by my name, although Im a relatively new customer. It makes me feel special. Now thats customer service!!Respectful and courteous front desk12/21/16Always polite!!!!

Name: M******* P*******
Date: 2017-02-09 19:55:34
Rating: 5
Comment: Awesome!

Name: J B****
Date: 2017-01-25 03:13:39
Rating: 5
Comment: Prompt,friendly

Name: M****** H*******
Date: 2017-01-20 21:32:54
Rating: 5
Comment: Excellent service. The price is higher that most dry cleaners, but the quality of their service is worth the premium.

Name: P** C**
Date: 2016-11-18 06:03:29
Rating: 5
Comment: As usual.....GREAT!!

Name: K*** R*******
Date: 2016-10-24 20:18:28
Rating: 5
Comment: Friendly and courteous service, excellent experience.

Name: J*** G*****
Date: 2016-09-21 20:57:21
Rating: 5
Comment: Annette is always smiling and happy. Love going there!Great... a little expensive, but you do good work!

Name: K**** C******
Date: 2016-04-19 21:37:44
Rating: 4
Comment: I recently agreed to the free delivery service offered by this establishment. When my first delivery arrived it was missing three new mens shirts. I contacted the branch on Hwy 6 and they were very courteous and worked to try to reconcile the issue and trace down the location of my shirts. However, the shirts were never located and the company apologized and offered to pay the replacement cost of the shirts. I went Joseph A Banks where the shirts had been purchased and was provided with a receipt which I delivered to MW cleaners. They again apologized and said I would be refunded the cost of the shirts. I will continue to do business with this cleaners, as the employees and supervisors couldnt have been more accommodating or kind when dealing with my loss.